Beverly Staton

• Processed prescription orders accurately and efficiently for patients.
• Verified prescription information prior to entry in pharmacy computer system.
• Established and maintained patient profiles, updating organizational database with current information.
• Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
• Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
• Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
• Confirmed customer information and insurance eligibility for prescriptions.
• Improved customer trust with confidential handling of sensitive health information.
• Ensured accurate data entry of patient information and prescriptions, contributing to reduced errors in medication dispensing.
• Processed prescription orders to ensure timely fulfillment for customer satisfaction.
• Assisted in training new pharmacy clerks, sharing knowledge and best practices for superior service delivery.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Greeted customers at counter and provided excellent customer service.
• Input patient information into computer system for prescription orders.
• Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

Employee of the Quarter.

• Processed incoming correspondence, ensuring timely distribution to appropriate departments.
• Monitored inventory of office supplies related to filing operations, ensuring uninterrupted workflow.
• Identified and corrected inconsistencies in filing systems for increased accuracy.
• Examined, categorized, and sorted incoming documents.
• Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
• Consistently met or exceeded performance goals in both quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
• Compiled, sorted and filed high volume of documents.
• Identified and resolved filing discrepancies.

Promoted to Bill Payer

• Streamlined prescription refill process, enabling quicker turnaround times for repeat customers.
• Processed payments for prescriptions and accurately completed cash and credit card transactions.
• Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
• Generated labels for prescriptions and maintained accurate records.
• Verified prescription information prior to entry in pharmacy computer system.
• Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
• Confirmed customer information and insurance eligibility for prescriptions.
• Assisted in training new pharmacy clerks, sharing knowledge and best practices for superior service delivery.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Input patient information into computer system for prescription orders.