Beverly Smith
Country Club Hills,IL
Summary
Focused housekeeper with exemplary cleaning skills from career spanning 20 years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces and equipment and sterilizing rooms.
Overview
23
23
years of professional experience
Work History
Room Attendant
LaQuinta Inn & Suits
Chicago, IL
03.2009 - Current
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Locked guest rooms after performing housekeeping services and maintained complete security.
- Replenished each guest room with water glasses, toiletries and paper products.
- Responded quickly to guest inquiries and delivered linens and personal care items upon request.
- Managed linen cart by keeping neat and organized.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
Janitor
ABM Janitorial Services
Chicago, IL
05.2008 - 09.2008
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
Room Attendant
Hilton
Chicago, IL
04.2001 - 02.2008
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Locked guest rooms after performing housekeeping services and maintained complete security.
- Replenished each guest room with water glasses, toiletries and paper products.
- Responded quickly to guest inquiries and delivered linens and personal care items upon request.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
Education
High School Diploma -
HYDE PARK HIGHSCHOOL
Chicago, IL06-1984
Skills
- Guest room confidentiality
- Front desk communications
- Materials Storage
- Corporate vision and values
- Guest Relations
- Chemicals disposal
Timeline
Room Attendant
LaQuinta Inn & Suits
03.2009 - Current
Janitor
ABM Janitorial Services
05.2008 - 09.2008
Room Attendant
Hilton
04.2001 - 02.2008
High School Diploma -
HYDE PARK HIGHSCHOOL
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