Beverly Tucker
Fraziers Bottom
Summary
Experienced and dependable General Manager with over 25 years in customer service and retail operations. Proven track record of managing teams, maintaining inventory accuracy, ensuring compliance with company procedures, and providing exceptional customer experiences.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
Speedway
03.2017 - Current
- - Supervised daily operations including sales, inventory, and staffing.
- - Maintained store presentation and ensured merchandise was fully stocked.
- - Managed all employee schedules and training, ensuring high customer service standards.
- - Communicated with corporate leadership and adhered to company protocols.
- - Ensured all financial procedures including deposits were accurate and timely.
Customer Service Representative (CSR)
Speedway
05.1995 - 03.2017
- - Delivered excellent customer service by greeting and assisting patrons.
- - Maintained a clean, welcoming store environment.
- - Restocked shelves and helped maintain inventory accuracy.
Education
High School Diploma -
Guyan Valley High School
Branchland, WV05.1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Staff management
- Customer relations
- Employee scheduling
Certification
- OSHA 30 Hour Construction
- Certification for Completion CPR/AED/FIRST-AID
- Certification for Completion BLOODBORNE PATHOGENS
Timeline
General Manager
Speedway
03.2017 - Current
Customer Service Representative (CSR)
Speedway
05.1995 - 03.2017
High School Diploma -
Guyan Valley High School