Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Preference
Timeline
Generic
Open To Work

Beverly (Bev) Snyder

Concordia

Summary

Results-oriented team leader with expertise in customer service, conflict resolution, and process improvement. Proven ability to enhance team collaboration and drive project success through effective employee training and strategic problem-solving. Dynamic team leader excelling in project management, conflict resolution, and employee training. Proven ability to enhance team performance and customer service, driving process improvement and collaboration across departments. Results-driven professional with a strong focus on customer service and process enhancement. Expertise in team building and conflict resolution has led to improved accountability and operational standards within a diverse workforce.

Overview

20
20
years of professional experience
2
2
Certifications

Work History

Employment Team Leader

OCCK, Inc
Concordia
12.2023 - Current
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Established clear expectations for employees, guiding them to enhance team accountability and performance.
  • Monitored daily workflow, ensuring adherence to established policies and procedures to maintain operational standards.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Collaborated with other departments to streamline processes, enhancing interdepartmental cooperation and alignment of objectives.
  • Collaborated with other departments to ensure alignment of goals across teams.

Education

Bachelor of Arts - Human Resources Development

Fort Hays State University
Hays, KS
05-2002

Skills

  • Project management
  • Process improvement
  • Employee training
  • Team building
  • Conflict resolution
  • Customer service

Certification

Job Coach through Vocatioanal Rehabilitation, State of Kansas

Accomplishments

Dale Carnegie-Top Honor

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemote

Salary Range

$25/hr - $35/hr

Timeline

Employment Team Leader

OCCK, Inc
12.2023 - Current

Bachelor of Arts - Human Resources Development

Fort Hays State University
Beverly (Bev) Snyder