Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 21 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
23
23
years of professional experience
Work History
Financial Aid Advisor
DETROIT BUSINESS INSTITUTE
09.2021 - Current
Streamlined financial aid processes by implementing efficient software solutions and reducing paperwork.
Assisted students in securing funding for their education through comprehensive scholarship research and application guidance.
Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
Reduced loan default rates through proactive borrower outreach and effective debt management counseling.
Financial Aid Advisor
Everest Institute
10.2007 - 09.2011
Assisted students in securing funding for their education through comprehensive scholarship research and application guidance.
Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
Improved the accuracy of financial aid award packages by regularly auditing student accounts for discrepancies.
Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
Financial Advisor
Davenport University
09.2000 - 04.2007
Increased client satisfaction by providing personalized financial advice and investment strategies.
Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Collaborated with team members to streamline processes and improve overall client experience.
Education
BBA - Business Administration
DAVENPORT UNIVERSITY
Dearborn, MI
06.2004
Skills
Verification Processes
Application Analysis
Payment Plans
Student Advisement
Student Assistance
Clerical Skills
Accomplishments
Led team to achieve earning recognition from upper management and financial reward.
Consistently maintained high customer satisfaction ratings.
Recognized as Employee of the month for outstanding performance and team contributions.
Clinical Externship – Cardiology at Heart and Vascular Institute, Dearborn (Detroit), Michigan, USAClinical Externship – Cardiology at Heart and Vascular Institute, Dearborn (Detroit), Michigan, USA
Sports Physical Therapist at Detroit Medical Center Rehabilitation Institute of MichiganSports Physical Therapist at Detroit Medical Center Rehabilitation Institute of Michigan