Summary
Overview
Work History
Education
Skills
Timeline
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Beverly Nicole Wellman

Guatay,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives and for boosting pharmacy productivity and fostering strong patient relationships through exceptional service and effective communication. CPR and First Aid trained, ensuring safety and care.

Overview

24
24
years of professional experience

Work History

Pharmacy Technician

Rite Aid
03.2005 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Participated in community health events, representing pharmacy and providing valuable health information.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Store Supervisor

Rite Aid
03.2002 - 03.2006
  • Answered product questions and assisted customers in selection and checkout.
  • Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
  • Boosted store sales through effective merchandising and strategic product placement.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
  • Collaborated with the management team to execute promotional events and drive foot traffic into the store.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Coordinated merchandising displays, signage and sales enablement.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.

House Cleaner

The Cleaning Solution
12.2001 - 03.2002


  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down home furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Rotation of weekly deep clean with a focus on the most used areas such as bathrooms and kitchens.

One Hour Photo Specialist and Store Supervisor

Rite Aid
06.2001 - 12.2001
  • Promoted additional services such as custom framing or album creation to increase revenue from each transaction.
  • Reduced wait times for customers with prompt completion of photo orders and timely communication regarding order status.
  • Provided personalized consultations with clients to discuss their specific photography needs and preferences, resulting in tailored solutions that exceeded expectations.
  • Enhanced store reputation for quality work by providing consistent, high-quality photo prints.
  • Trained new team members on proper procedures, safety protocols, and best practices for producing high-quality photographic prints.
  • Collaborated with management to develop promotional strategies that increased foot traffic and overall business growth.
  • Increased sales of photographic products through knowledgeable recommendations and exceptional customer service.
  • Maintained equipment in peak operating condition through regular servicing, troubleshooting, and repairs as needed.
  • Established strong relationships with repeat customers by delivering consistently excellent service and product quality over time.
  • Delivered accurate color correction and image editing to ensure optimal print quality for all customers.

Education

State Certification - Pharmacy Technician

Rite Aid Pharmacy Techician Training Program
San Diego, CA
09-2007

High School Diploma -

River Valley High School
Lakeside, CA
06-2001

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance verification
  • Manual and automated medication dispensing
  • Regulatory compliance
  • Updating medication histories
  • CPR and basic First Aid trained
  • Resolving customer issues
  • Troubleshooting malfunctioning equipment

Timeline

Pharmacy Technician

Rite Aid
03.2005 - Current

Store Supervisor

Rite Aid
03.2002 - 03.2006

House Cleaner

The Cleaning Solution
12.2001 - 03.2002

One Hour Photo Specialist and Store Supervisor

Rite Aid
06.2001 - 12.2001

State Certification - Pharmacy Technician

Rite Aid Pharmacy Techician Training Program

High School Diploma -

River Valley High School

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Beverly Nicole Wellman