Beyonce Johnson
Chicago,IL
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Hostess /Front End Cashier
Nordstrom Cafe
Chicago, IL
07.2022 - Current
- Built positive relationships with other front-of-house and kitchen staff.
- Stocked server areas with supplies before, during and after shifts.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Patient Transporter
University of Chicago Medicine
Chicago, IL
12.2019 - 06.2022
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Collected patient information from nursing staff prior to transport.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
Hostess
TGI Fridays
Chicago, IL
08.2017 - 12.2019
- Provided excellent customer service by addressing customer needs promptly.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Assigned patrons to suitable tables according to server rotation.
Education
High School Diploma -
Perspectives Jolin Campus
Chicago, IL05-2019
Skills
- Guest complaint resolution
- Dining room management
- Dining area maintenance
- Seating coordination
- Strong interpersonal skills
- Special requests handling
- Interactive communication skills
Timeline
Hostess /Front End Cashier
Nordstrom Cafe
07.2022 - Current
Patient Transporter
University of Chicago Medicine
12.2019 - 06.2022
Hostess
TGI Fridays
08.2017 - 12.2019
High School Diploma -
Perspectives Jolin Campus
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