Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Beyonce Sanchez-Ruiz

Monticello,IN

Summary

Dynamic merchandise associate with proven expertise in visual merchandising and exceptional customer service at Marshalls Department Store. Skilled in cash handling and inventory management, I consistently enhanced product placement and resolved customer inquiries, fostering a welcoming shopping environment. Committed to driving sales through innovative displays and effective communication.

Overview

4
4
years of professional experience

Work History

Merchandise Associate

Marshalls Department Store
Lafayette , IN
09.2022 - Current
  • Kept work areas professional, organized and clean.
  • Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
  • Developed creative display ideas that highlighted featured products in a visually appealing manner.
  • Assisted customers in locating desired items and provided advice on product features.
  • Constructed aisle displays and arranged end caps to promote specific products.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
  • Participated in physical inventories by counting merchandise stored in backroom areas.
  • Greeted store customers, offered assistance, and thanked each for patronage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved customer complaints in a professional manner.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Balanced cash drawers at the end of each shift.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

Youth Mentor

Boys and Girls Club of White County
Monticello, IN
08.2021 - 05.2022
  • Engaged in recreational activities that provided physical outlets for energy while teaching valuable life skills.
  • Assisted with homework completion and tutoring sessions as needed.
  • Taught children foundational skills in colors, shapes and letters.
  • Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.

Cashier

Charley’s Charms
Monticello, IN
06.2021 - 08.2021
  • Managed and trained cashiers on proper cash handling procedures.
  • Produced thorough, accurate and timely reports of project activities.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Followed company security procedures for handling large sums of money.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Cosmetology

Christina And Company Education Center
Lafayette, IN
08-2023

High School Diploma -

Twin Lakes Senior High School
Monticello, IN
06-2023

Skills

  • Visual merchandising
  • Cash handling
  • Inventory management
  • Product placement
  • Customer service
  • Sales promotion

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Merchandise Associate

Marshalls Department Store
09.2022 - Current

Youth Mentor

Boys and Girls Club of White County
08.2021 - 05.2022

Cashier

Charley’s Charms
06.2021 - 08.2021

Cosmetology

Christina And Company Education Center

High School Diploma -

Twin Lakes Senior High School

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Beyonce Sanchez-Ruiz