Summary
Overview
Work History
Education
Skills
Timeline
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Jason M. Brightman

Jason M. Brightman

Parker,CO

Summary

Experienced business operations professional skilled in optimizing processes and improving efficiency. Known for fostering team collaboration and consistently delivering impactful results in dynamic environments. Demonstrated proficiency in project management, strategic planning, and continuous process improvement, with exceptional interpersonal and leadership abilities. Prepared to enhance operational effectiveness and drive success for the organization.

Overview

7
7
years of professional experience

Work History

System Design/Business Operations Supervisor

DaVita Integrated Kidney Care
02.2024 - Current
  • Created Excel workbooks for analyzing payor files to increase patient attribution accuracy by 11%
  • Managed communications for >1000 care teams for case updates and new EHR system changes
  • Built and supported ServiceNow care team request system with related reports to track SLA's

Program Manager

DaVita Integrated Kidney Care
10.2022 - 02.2024
  • Managed 7 VBE accounts with over 900 patients; presented high risk patients monthly
  • Facilitated care activities between dialysis clinics and payor care managers to better patient outcomes
  • Decreased admits/missed treatments 5-10% better than national average for dialysis patients

Integrated Kidney Care Assistant

DaVita Integrated Kidney Care
01.2021 - 10.2022
  • Managed over 6000 patients in BCBS Minnesota and Geisinger PA VBE programs
  • Coordinated with hospitals and providers to streamline patient care, uploaded records into EHR
  • Led a company-wide system transition as Subject Matter Expert for my position

Producer/Board Operation

ESPN Denver/104.3 The Fan KKFN
01.2018 - 08.2020
  • Produced multiple primetime radio shows with city’s highest Nielsen Ratings for sports content
  • Recorded/edited interview clips from NFL training camp for on-air play according to content
  • Created show topics with talent; managed board ops during airtime; edited/posted show online

Education

Bachelor of Arts - Communication

George Mason University
Fairfax, VA
05-2017

Skills

  • Healthcare Operations Management
  • Project Management
  • Data Management/Analytics
  • Microsoft Office proficient
  • ServiceNow Workflow/Management
  • VBC Program Management
  • Mass Communications
  • Tableau Reports
  • Stakeholder Engagement
  • Healthcare Contract Management
  • Team Leadership

Timeline

System Design/Business Operations Supervisor

DaVita Integrated Kidney Care
02.2024 - Current

Program Manager

DaVita Integrated Kidney Care
10.2022 - 02.2024

Integrated Kidney Care Assistant

DaVita Integrated Kidney Care
01.2021 - 10.2022

Producer/Board Operation

ESPN Denver/104.3 The Fan KKFN
01.2018 - 08.2020

Bachelor of Arts - Communication

George Mason University

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