Jude Michel
Helena,Montana
Summary
Pharmacy Clerk with a track record of efficiently managing medication processes and delivering exceptional customer service. Adept at data entry, inventory management, and communication, ensuring seamless operations and high customer satisfaction. Former and current part-time college student that has studied problem-solving on a high level in both Engineering and Pre-Medicine. Extremely hardworking and disciplined working willing to learn everything needed to succeed in every career field currently employed in. Excited to apply these skills in a dynamic environment and contribute to team success.
Overview
1
1
year of professional experience
Work History
Pharmacy Clerk
Albertsons Osco Pharmacy
05.2022 - 09.2022
- Entered information into computers to start the medication filling process, such as insurance, driver's license information, etc
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
- Returned old medications to stock and performed phone calls to tell patients to pick up their medications
- Checked customers out after medications were filled by the Pharmacy Technicians
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Confirmed customer information and insurance eligibility for prescriptions.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Employee
Culinary Programs
09.2022 - 11.2022
- Helped chefs with food preparation such as smoothie building, and bakery set up
- Kept the Schoolcraft Cafe system stocked
- Performed inventory for the Schoolcraft Cafe system.
Package Handler
Fedex
06.2023 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
No Degree - Mechanical Engineering
Utah State University
Logan, UT05.2027
No Degree - Pre-Engineering
Schoolcraft College
Livonia, MINo Degree - Emergency Medical Technology
Helena College
Highschool -
Helena Christian School
East Helena, Montana05.2022
Skills
- Customer Service
- Computer Skills
- Microsoft Word
- Have knowledge in some Basic Life-Saving skills learned in Emergency Medical Technology
- Food Service
- Mathematics
- Communication Skills
- Cash Handling
- Problem Resolution
- Fluid Prescription Filling
Accomplishments
- High School National Honor Society Vice-President responsible for organizing community service events.
- 4.00 college student.
- Successfully completed Emergency Medical Technician course at Helena College.
Additional Information
Previously a Pharmacy Clerk with experience in using pharmacy computer databases and billing prescriptions to insurance companies.
- Worked as a cashier checking people out with their medications.
- Called customers to remind them to pick up their prescriptions, and made sure that prescriptions were restocked in alphabetical order after a certain period of time.
- Self-motivated employee that provides great customer service.
National Honor Society
National Honor Society is a high school group for hardworking students with high GPAs. This group is responsible for organizing community service and academic events within the high school system.
Timeline
Package Handler
Fedex
06.2023 - 08.2023
Employee
Culinary Programs
09.2022 - 11.2022
Pharmacy Clerk
Albertsons Osco Pharmacy
05.2022 - 09.2022
No Degree - Mechanical Engineering
Utah State University
No Degree - Pre-Engineering
Schoolcraft College
No Degree - Emergency Medical Technology
Helena College
Highschool -
Helena Christian School