Heisha Ayala
Dodge City
Summary
Driven professional with a background at Walmart, excelling in customer service and sales. Demonstrated expertise in product picking and maintaining workplace cleanliness, achieving high satisfaction ratings. Skilled in teamwork and collaboration, adept at solving problems efficiently. Balances patience and empathy with time management to enhance customer experiences and operational productivity. Competent Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Professional in pharmaceutical field with strong background in customer service. Demonstrates high standard of teamwork and adaptability in fast-paced settings. Known for reliability, accuracy, and effective communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Clerk
Gibson Pharmacy
08.2024 - Current
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
Online Personal Shopper
Walmart
08.2022 - 07.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Reviews orders prior to pick up for accuracy and purchase-by dates
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Worked productively with customers to meet order requirements and service expectations
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime
Laundry Attendant
Trail Street Laundry
03.2021 - 12.2022
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order
Crew Member
Little Caesar's
03.2019 - 03.2020
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from management team
Education
High School Diploma -
Dodge City High School
Dodge City, KS05.2021
Skills
- Patience and Empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer Service
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Workplace Cleanliness
- Patient confidentiality
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Pharmacy Clerk
Gibson Pharmacy
08.2024 - Current
Online Personal Shopper
Walmart
08.2022 - 07.2024
Laundry Attendant
Trail Street Laundry
03.2021 - 12.2022
Crew Member
Little Caesar's
03.2019 - 03.2020
High School Diploma -
Dodge City High School
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