Ayden Duncan
Grovetown,GA
Summary
Skilled in providing top-tier customer service within fast-paced environments. Experience includes maintaining high levels of customer satisfaction, managing pharmacy and store workflow and resolving customer issues with tact and diplomacy. Strengths include strong communication skills, product knowledge, and a focus on fostering positive relationships with customers. Previous work has resulted in improved customer experience through efficient problem-solving and personalized care.
Overview
4
4
years of professional experience
Work History
Pharmacy Customer Service Representative
Walgreens
Grovetown, GA
07.2022 - Current
- Greeted customers, answered questions and provided assistance with product selection.
- Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Stocked shelves with pharmaceutical products.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Complied with all health and safety regulations while performing job duties.
Front of House Cashier
Wingstop Restaurant
Grovetown , Georgia
01.2021 - 07.2024
- Processed customer payments accurately and efficiently using cash registers and other POS systems.
- Maintained up-to-date knowledge of promotional offers in order to provide customers with accurate information.
- Provided excellent customer service by attending to customer inquiries promptly and professionally.
- Followed security procedures while handling money, credit cards, and checks.
- Worked collaboratively with co-workers to meet team goals.
- Organized and maintained a clean, presentable work area.
Line Cook
Wingstop Restaurant
Grovetown, Georgia
01.2021 - 07.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Conducted regular maintenance checks on equipment ensuring proper functioning order.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Stocked and restocked kitchen supplies as needed.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Cooked multiple orders simultaneously during busy periods.
Education
High School Diploma -
Grovetown High School
Grovetown, GA05-2021
Bachelor of Science - Computer Science
Augusta University
Skills
- Inventory organization
- Workflow Optimization
- Problem-solving skills
- Point of sale systems proficiency
- Effective communication skills
- Great team player
- Customer Assistance
Timeline
Pharmacy Customer Service Representative
Walgreens
07.2022 - Current
Front of House Cashier
Wingstop Restaurant
01.2021 - 07.2024
Line Cook
Wingstop Restaurant
01.2021 - 07.2024
High School Diploma -
Grovetown High School
Bachelor of Science - Computer Science
Augusta University