Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bhanu Garg

Summary

  • Experienced and dedicated Consultant with over 12 years of experience
  • Helping clients meet and exceed business goals with focus on Requirement gathering, Solution Design, Data Analysis, Workflow analysis, defining as-is process and provide To-Be landscape, analyzing needs and Stakeholder management
  • Adept in dealing with complex issues and challenges, advising clients in a way that enhances performance
  • Proven track record of effectively researching and analyzing business processes and procedures and
    designing and implementing business solutions
  • Experience of working on Agile and SDLC projects with multiple and geographically distributed teams

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Business Analyst - Reporting Solution

Perficient Inc
04.2022 - Current

Migration of reporting platform into AWS based Data lake and generation of Business critical reports and Dashboards

  • Held Joint Application Design sessions for gathering requirements for Drug Utilization and Drug Switch Sequencing Dashboard
  • Lead the business and data analysis function for a 2-to-5-person analysis team of a large data and analytics program.
  • Lead the planning and execution of the analysis team, hands on creation of reporting/analytics and data requirements documentation, and initial profiling of source data.
  • Perform source data analysis using PostgreSQL, understand the current data structure, find gaps and recommend solutions for reporting requirements.
  • Collaborate with data architects, modelers, other analysts, and business users/stakeholders to elaborate requirements which represent project data requirements, business process models, and complex business hierarchies.
  • Collaborate with delivery teams as they develop, test, and deploy solutions to ensure requirements are correctly interpreted.
  • Use JIRA to articulate assigned work/tasks/stories , and provide project status to lead architects, project managers, and business stakeholders.
  • Aggregate status from the team and communicating status to project leads/managers , architects, and business stakeholders.

Senior Consultant

Perficient Inc
09.2021 - 03.2022

Enhancement in the CTMS system by updating the Clinical Trip report templates and Subject Visit Templates

  • Facilitated requirement elicitation sessions, fostering collaboration among diverse groups of stakeholders.
  • Resolved ambiguities in requirements documentation, promoting clarity within technical teams and reducing rework efforts.
  • Conducted impact assessments for proposed changes, minimizing disruptions to ongoing projects.
  • Managed requirement traceability, ensuring alignment across all stages of development and testing activities.
  • Increased customer satisfaction through consistent engagement and proactive issue resolution during the project lifecycle.

Business Analyst - Business Process Automation

Client - Pfizer
10.2019 - 08.2021

Automation of Regulatory Single Channel Communication process using PEGA BPM

  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Collaborated closely with management to drive strategy through development and implementation of new processes
  • Documented procedures and business processes and shared information with appropriate stakeholders.
  • Collaborated with business and data migration team to migrate the legacy data into new PEGA application.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

Business Analyst - Robotics Process Automation

Client- Pfizer
01.2018 - 09.2019

Automation of MedDRA indication entry into Regulatory Tracking system (90% automation) using BluePrism

  • Conducted interviews with key business users to collect information on business processes and user
    requirements.
  • Performed gap analysis procedures and detailed data reviews to optimize implementation.
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
    • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Achieved 90% success rate in data entry automation by RPA Bot by analyzing exception scenarios and take corrective action.

Senior Business Consultant Data Analyst - Regulatory Content Data Integration

Client - AstraZaneca
10.2016 - 12.2017

Regulatory Content Migration from partnering/acquired organization

  • Strategize data integration of acquired data by developing a Data.
  • Collection template to capture a unified view of migration efforts involved including which regulatory systems, migration complexity and high-level estimation.
  • Design the data enrichment approach based on excel templates to standardize data analysis and migration of data for Regulatory systems.
  • Worked on various regulatory systems including Regulatory Product Registration, eCTD Submissions, Archival, Clinical Registry and TMF archival system.
  • In depth analysis of client's Liquent Insight Product Registration and Submission system and become a SME for entire Regulatory migration systems.
  • Responsible for submitting Status Reports to management summarizing completed Milestones and Tasks for the migration.
  • Attribute mapping with legacy metadata in excel templates and data transformations based on business rules.
  • Review and finalize the enriched datasheets with SMEs to be handed-off to the support team for migration

Business Analyst - Regulatory Content Management

Client- AstraZeneca
10.2015 - 10.2016

Migration content from an acquired organization to its Documentum system

  • Conduct walk-through, requirements gathering meetings and work with the stakeholders to ensure business needs are met.
  • Act as a subject matter expert when the business requirements changed, and determine how the changes impacted the existing business processes and workflows.
  • Evaluate information gathered from multiple sources, reconciled conflicts, decomposed high-level requirements.
  • Write Functional Specification Document , Business Rules, and Activity Diagrams, State Diagrams and Sequence Diagrams and support requirement traceability.
  • Create use case scenarios and process model flows to support requirement documentation process.
  • Prepare migration strategy including data migration plan, data mapping activities, getting approval from key stakeholders and provide support to the migration team.
  • Participate in project wrap-up and lessons learned meeting.

Data Analyst- Master Data Management

Infosys Ltd.
01.2015 - 09.2015

Data Standardization of Customer data with IMSHealth HCOS Data for Salesforce

  • Participated in requirements meetings and data mapping sessions to understand business needs.
  • Identified and documented detailed business rules and use cases based on requirement analysis.
  • Produced monthly data quality reports using advanced Excel spreadsheet functions.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Recommended data standardization and usage for protection of data integrity.

Business Analyst

Infosys Ltd.
01.2013 - 12.2014

Designing solution for FirstDoc (Regulatory Information Management)

  • Engage client to elicit requirements for FirstDoc module (Documentum Based) of Regulatory Submission solution.
  • Participate in meetings with the client to clarify business requirements as mapped to functional and technical specifications and identified gaps against the user stories for the FirstDoc Module.
  • Worked closely with clients to establish specifications and system designs.
  • Manage the Requirement Traceability Matrix (RTM) sheet throughout the lifecycle of the release.
  • Analyze business scenarios to prepare simulations and job aids training material for end users.

Data Analyst

Infosys Ltd.
05.2011 - 12.2012

Analyze the gaps in As-Is process and creating the To-Be process for order fulfillment journey

  • Analyze the gaps in As-Is process and creating the To-Be process for order fulfillment journey.
  • OneView CRM processes improvements to enhance end customer experience.
  • Provide root cause analysis for defects due to failure in order fulfillment journey process.
  • Extensive use of UML diagrams using MS Visio.

Education

MBA - Marketing And Finance

Symbiosis University - India
01.2011

Bachelor of Technology - Electronics And Communications

Punjab Technical University - India
01.2007

Skills

  • Requirements Gathering
  • Data Analysis
  • Agile Methodology
  • Workflow Analysis
  • Gap Analysis
  • Business Process Mapping
  • Parexel Liquent Insight
  • PEGA
  • BluePrism RPA
  • Documentum
  • Jira
  • Confluence
  • HPALM
  • MS Project

Certification

  • AWS Cloud Practitioner at AWS (2021)
  • Scrum Foundations at Scrum Alliance (2021)
  • PEGA Business Architect v7.4 (2018)
  • ITIL v3 Foundation (2012)

References

Available on request

Timeline

Senior Business Analyst - Reporting Solution

Perficient Inc
04.2022 - Current

Senior Consultant

Perficient Inc
09.2021 - 03.2022

Business Analyst - Business Process Automation

Client - Pfizer
10.2019 - 08.2021

Business Analyst - Robotics Process Automation

Client- Pfizer
01.2018 - 09.2019

Senior Business Consultant Data Analyst - Regulatory Content Data Integration

Client - AstraZaneca
10.2016 - 12.2017

Business Analyst - Regulatory Content Management

Client- AstraZeneca
10.2015 - 10.2016

Data Analyst- Master Data Management

Infosys Ltd.
01.2015 - 09.2015

Business Analyst

Infosys Ltd.
01.2013 - 12.2014

Data Analyst

Infosys Ltd.
05.2011 - 12.2012

MBA - Marketing And Finance

Symbiosis University - India

Bachelor of Technology - Electronics And Communications

Punjab Technical University - India
Bhanu Garg