Bharti Rawat
Hillsborough,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Cashier Assistant
Wegmans
Chapel Hill, NC
10.2024 - 07.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and gift card transactions accurately, ensuring compliance with policies.
- Trained new staff on register operations and customer service protocols.
- Resolved customer concerns promptly to maintain high satisfaction levels.
- Met customer needs through polite, friendly and attentive service.
- Monitored inventory levels at registers, reporting discrepancies to management for resolution.
Sales and Marketing Executive
TDI Infratech Ltd.
Mohali, India
06.2017 - 07.2018
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Coordinated appointments to show tenants and buyers prospective homes.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Generated leads for sales and rental properties through cold calls and referrals.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Guest Relations Executive
Taj Group Of Hotels
Bangalore, India
03.2011 - 02.2016
- Ensuring brilliant arrival and departure experience
- Training the team, Short-takes
- Rising Star initiative (Reached Gold Level For Star Points In Year 2014-2015)
- Handling Group Movements
- At the commencement of shift; to be updated on all in house VIPS, arriving VIPs and daily events
- Ensuring that all hotel policies, procedures, regulations and standards are followed and front desk operations runs smoothly in a professional manner at all times
- Checking House Count to establish selling strategy for the shift
- Adapting it regularly during shift and responding to any changes
- Ensuring daily all forms of communication are used to full capacity and relevant information is handed over to the next shift throughout the shift and briefings
- Ensuring smooth check-in and check-out of all guests, and proper handling of all guest accounts
- Maintaining exceptional standards for VIP and Taj Inner Circle arrivals
- Ensuring that all concerned departments are informed in regards of room moves, no-shows, early arrivals, special requests, repeat guests or other guest preferences
- Being fully aware of Credit Policy and supervise compliance
- Informing Manager and concerned departments about any possible credit risks
- Having a thorough knowledge of Amadeous Software
- Running the night audit operations for the hotel, ensure proper closing of the day and delivery of the reports
- Complying with the Cash handling procedures, 'Blind-cash drop processes', to maintain an accurate float
- Displaying strong organizational and time management skills.
Education
High School Diploma -
Gyandeep Public School
Chandigarh, India06-2008
Frankfinn Institute of Air Hostess Training
Chandigarh09-2009
Skills
- Cash Handling
- Point of Sale
- Cashier Operations
- Customer service
- Complaint Handling
- Performance Improvements
- Customer Relations
- Customer service
Accomplishments
- Awarded State award for Scout and Guide.
- Awarded 2nd prize in Singing Competition at School Level.
- Awarded 1st prize in hockey Tournament at School level.
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Pahadi
Full Professional
Timeline
Cashier Assistant
Wegmans
10.2024 - 07.2026
Sales and Marketing Executive
TDI Infratech Ltd.
06.2017 - 07.2018
Guest Relations Executive
Taj Group Of Hotels
03.2011 - 02.2016
Frankfinn Institute of Air Hostess Training
High School Diploma -
Gyandeep Public School
Personal Information
- Date of Birth: 06/30/89
- Marital Status: Married
Extracurricular Activities
Hindi, English (Speaking,Writing And Reading), Love to Cook, Likes to Play Badminton, Fond of Photography, and Listening to Music, Travelling To New Cities And Exploring New Culture.