Bhavana Solanki

Verified insurance eligibility ensuring accurate demographic and coverage information to prevent denials.

Submit accurate medicare and commercial claims to insurances thru IMS software.

Calling insurances for denied claims and sending required documents in order to get paid.

Making courteous phone calls to patients to resolve outstanding balances.

Resolve billing inquiries and explain insurance benefits to patients.

• Managed patient check-in and appointment scheduling to enhance office efficiency.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

• Assisted in data entry tasks, ensuring precision and consistency across databases.
• Managed inventory records to ensure accurate stock levels and availability.
• Maintained filing systems for easy access to documents and improved organization.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Keeping fitting room clean.