Shelly McIntosh
Medical Administration Assistant
Summary
Detail-oriented Medical biller with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.
Overview
9
9
years of professional experience
Work History
Medical Billing Assistant
Hemet Heart Medical Center
10.2014 - Current
- Maximized reimbursement opportunities by staying current on industry trends and new billing procedures.
- Supported the reduction of claim denials by maintaining up-to-date knowledge of insurance guidelines and regulations.
- Utilized various software programs to process customer payments.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Collected payments and applied to patient accounts.
- Assured accurate charge capture by working closely with clinical staff to verify services provided before submitting claims.
- Collaborated with healthcare providers to obtain necessary documentation for accurate claim submissions.
- Safeguarded patient privacy, adhering to strict HIPAA regulations during all aspects of the billing process.
- Optimized workflow efficiency within the department using strong organizational skills when prioritizing tasks under tight deadlines.
- Assisted in the creation of training materials for new team members, ensuring a smooth onboarding process and consistent work quality.
Education
N - Medical Administration
North-West College - Riverside
Riverside, CA10.2014
Skills
- Patient Billing and Collections
- HIPAA Compliance
- Payment posting
- Collections Management
- Insurance Verification
- Claim submission
- Denial Management
- CPT Knowledge
- Records Management
- Account Reconciliation
- Multitasking and Organization
- Commercial and Private Insurance
- Claims review
Timeline
Medical Billing Assistant
Hemet Heart Medical Center
10.2014 - Current
N - Medical Administration
North-West College - Riverside
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