BHAVESH PATEL
ORANGE,California
Summary
Efficient Cash Register Clerk known for high productivity and task completion efficiency. Possess specialized skills in accurate cash handling, inventory management, and customer service. Excel in communication, adaptability, and problem-solving to enhance customer satisfaction and operational smoothness. Experienced Cash Register Clerk with background in retail and customer service. Showcased strengths include strong mathematical skills, ability to handle cash transactions quickly and accurately, and high standards of professionalism when interacting with customers. Made significant impact in previous roles by improving transaction efficiency, maintaining accurate records, and demonstrating commitment to excellent customer service.
Overview
6
6
years of professional experience
Work History
Cash Register Clerk
Walmart
ORANGE, California
06.2024 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped with purchases and signed customers up for rewards program.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Used suggestive selling techniques to promote add-on sales.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer questions and provided store information.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Collected payments and provided accurate change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Checked personal identifications during alcohol and tobacco sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Hotel Manager
PALANHAAR INC
Branson, MO
08.2018 - 05.2024
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Maintained the hotel's high standards of customer service and quality assurance.
- Analyzed data to identify trends in customer satisfaction ratings and addressed any issues accordingly.
- Participated in trade shows and conferences as a representative of the hotel brand.
- Implemented cost control measures such as purchasing supplies in bulk or negotiating better rates from vendors.
- Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
- Developed and implemented hospitality policies to ensure guest satisfaction.
- Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
- Provided guidance and support to employees regarding hospitality industry best practices and standards.
- Managed daily operations of the front desk, including check-in and check-out procedures, room assignments, reservations.
- Researched new products or services that could be introduced to enhance the guest experience.
- Coordinated with vendors to arrange catering services for special events held at the hotel.
- Collaborated with marketing team to create promotional campaigns that increased bookings during slow periods.
- Created detailed reports on occupancy levels, revenue statistics, customer feedback.
- Assisted guests with inquiries about local attractions or other information related to their stay.
- Reviewed billing processes regularly to ensure accuracy prior to invoicing customers.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Responded to guests, including email, telephone, and in-person inquiries.
- Streamlined daily operations, including check-in and check-out processes, to increase efficiency, and satisfaction.
- Recommended local area establishments or services to suit guest interests and plans.
- Assisted guests in answering questions and completing check-in and check-out processes.
- Investigated guest complaints and utilized critical thinking to foster expedient resolution.
- Greeted arriving guests to provide assistance and facilitate check-ins.
Education
Bachelor of Arts -
G , R, VIDYA MANDIR
INDIA12-1985
Skills
- Safety Compliance
- Quality Assurance
- Equipment Operation
- Preventive Maintenance
- Basic Math
- Workplace Safety
- Materials Management
- Quality Control
- Polishing work
- Good Communication
- OSHA
- Quality Assurance Controls
- Computer Skills
- Complex Problem-Solving
- OSHA Certification
- Shipping and Labeling
- Problem-Solving
- Attention to Detail
- Heavy Lifting
Affiliations
- BOOK KEEPING , DATA ENTRY
Timeline
Cash Register Clerk
Walmart
06.2024 - Current
Hotel Manager
PALANHAAR INC
08.2018 - 05.2024
Bachelor of Arts -
G , R, VIDYA MANDIR
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