Bhavneet Kaur
Eugene,OR
Summary
Motivated and detail-oriented student with experience in managing high-volume transactions, data entry, and providing excellent customer service. Skilled at handling sensitive information, troubleshooting system issues, and communicating effectively with others. Demonstrates strong leadership and problem-solving abilities through academic coursework and hands-on experiences.
Overview
3
3
years of professional experience
Work History
Office Assistant
University of Oregon Athletic Department
Eugene, OR
09.2024 - Current
- Process and manage ticket sales for single games, away games, and season packages using Ticketmaster.
- Reconcile and process high-value cash transactions, ticket inventory, and credit card payments.
- Manage and input large volumes of sensitive data into Ticketmaster and other databases with precision.
- Monitor and resolve ticketing system errors to ensure accurate order processing.
- Interpret and communicate Ticket Office and Duck Athletic Fund policies to customers and staff.
- Assist with season ticket holder account management, including renewals and upgrades.
- Provide direct customer support for ticketing inquiries via phone and in person.
- Assist customers with ticket-related issues, including lost tickets, exchanges, and accessibility requests.
- Provide event-specific information, including venue policies and seating details.
Administrative Assistant
Community Market
Eugene, OR
06.2023 - 09.2024
- Managed inventory records, tracking stock levels and ordering supplies as needed, to ensure optimal product availability and efficient store operation.
- Organized and maintained administrative documentation, ensuring easy access and retrieval of important information.
- Coordinated store operations, overseeing restocking efforts and ensuring that merchandise was displayed neatly and organized. Provided exceptional customer service, addressing customer inquiries, resolving issues, and managing interactions.
- Handled clerical tasks such as filing, data entry, and record management, contributing to an organized and efficient administrative environment.
- Assisted in store marketing efforts, including promoting special offers and events to boost customer engagement and drive sales.
Education
Bachelor of Science - Political Science
University of Oregon
Eugene, OR06-2028
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organization
- Issue resolution
Timeline
Office Assistant
University of Oregon Athletic Department
09.2024 - Current
Administrative Assistant
Community Market
06.2023 - 09.2024
Bachelor of Science - Political Science
University of Oregon