Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Bhavya Wadhwa

Houston,TX

Summary

Results-driven technical and business analyst with over 6 years of experience in data analysis, strategic planning, and business optimization. Expertise in leveraging digital tools and methodologies to drive business growth and streamline processes. Proven ability to enhance operational efficiency through effective collaboration and adaptability to changing environments. Committed to delivering actionable insights that inform decision-making and foster organizational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Digital Business Analyst III

Waste Management LLC
10.2024 - Current
  • Worked on the company's main website self service features. Increased customer adoption, decreased customer call volume and improved customer experience.
  • Spearheaded the change of payment vendor in the company which raised a profit of 30mil dollars.
  • Handled the rebuilding of the website to improve the customer experience and increase customer adoption.

Engineer

Cigniti Technologies Inc.
09.2021 - 10.2024
  • Analyzed system performance metrics to identify areas for improvement in software applications.
  • Analyzed and interpreted data to identify customer needs and served as a liasion between the technical and functional team.
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.

Pac Consultant

University of New Hampshire
02.2020 - 05.2021
  • Helped a batch of 100 students in solving queries related to Python and C++.
  • The assistance helped them improving the grades by 30%.

UI Intern

DHMC
06.2020 - 08.2020
  • Developed a python-based UI to manage the internal working of the environmental services department which helped in the formulation of environment safe policies.
  • The dashboard improved the policy formulation process by 60%.

Software Intern

Mukund Softs Pvt. Ltd
02.2018 - 06.2019
  • Assisted on MIS for National Reconstruction authority, Nepal project. Helped in developing AngularJS framework used to generate tables, charts etc.
  • Assisted on Water and Sanitation MIS for Water Aid India. Was responsible for developing algorithms that generated online dashboards and reports.

Education

Ph.D. - Data Science

University of Cumberlands
08-2027

M.S. - Computer Science

University of New Hampshire
01.2021

BTech - Computer Science

University of Delhi
01.2017

Skills

  • Business & Product Skills: Product Vision & strategy, Market & Customer Understanding, Prioritization & Value Assessment, Domain Knowledge, AI solution Analyzer
  • Agile & Project Management Skills: Backlog Management, Release Planning, Scrum and Agile Practices, Stakeholder Management
  • Technical Skills: Python, Tableau, PowerBi, Containerization tools (Docker), SQL & NoSQL
  • Leadership & Soft Skills: Decision Making, Quick Learner, Adaptable
  • Communication & Collaboration: Clear communication, Negotiation & Persuasion, Collaboration

Websites

Certification

MIT Certified Leadership in AI Age: June 24, 2025

Certified Scrum Product Owner: May 13, 2025

Oracle Certified Java Programmer (SE 6): Dec 28, 2015

Timeline

Digital Business Analyst III

Waste Management LLC
10.2024 - Current

Engineer

Cigniti Technologies Inc.
09.2021 - 10.2024

UI Intern

DHMC
06.2020 - 08.2020

Pac Consultant

University of New Hampshire
02.2020 - 05.2021

Software Intern

Mukund Softs Pvt. Ltd
02.2018 - 06.2019

M.S. - Computer Science

University of New Hampshire

BTech - Computer Science

University of Delhi

Ph.D. - Data Science

University of Cumberlands

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