Bhim Adhikari
Aurora,CO
Summary
Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflows. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Cook/ Front Of the House/Cashier Team Lead
Skyport
08.2022 - 11.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations
Front of House Team Member
Mission Yogurt
03.2021 - 02.2022
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service
- Helped hosts and hostesses execute timely and efficient processes to drive first class guest service
- Addressed guest concerns and resolved all issues to guests' satisfaction
- Performed cash handling activities and secured nightly bank deposits
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness
- Stayed ready for quick turnovers by pre-bussing tables.
- Reset tables between guests by restocking low items and wiping down surfaces.
Fulfillment Associate
Amazon
10.2020 - 12.2021
- Clean and maintain quantities, appliances, equipment, and storage areas to guarantee compliance with safety regulations.
- Verify inventory computations by comparing them to physical calculations of stock, and investigate discrepancies or adjust inaccuracies.
- Determine conventional storage methods, identification, and stock location based on turnover, environmental factors, and facilities' physical capabilities.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Supervisor/Sales Associate
Marshall Retail Group
03.2019 - 04.2021
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Recommend, select, and help establish or obtain merchandise based on customer demands and desires.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or dismissing workers when appropriate.
- Monitor transactions activities to ensure that customers receive satisfactory service and quality goods.
- Performed well on floor to take customer so people it grabs attention and we established better performing rate and increasing sales 10% better than what is happening
Education
High School Diploma -
Overland High School
Aurora, CO05.2019
Associate of Science - Computer Information Systems
Community College of Aurora
Aurora, CO05.2025
Skills
- Leadership
- Bilingual; Nepali
- Computer Skills
- Interpersonal skills
- Communication
- Multi-tasking strength
- Customer Service
- Cleaning and Organization
- Store Organization
- Employee Motivation
- Sales Development
- Problem Anticipation and Resolution
- Creativity and Originality
- Cash Handling and Reconciliation
- Team Building and Motivation
Timeline
Cook/ Front Of the House/Cashier Team Lead
Skyport
08.2022 - 11.2023
Front of House Team Member
Mission Yogurt
03.2021 - 02.2022
Fulfillment Associate
Amazon
10.2020 - 12.2021
Supervisor/Sales Associate
Marshall Retail Group
03.2019 - 04.2021
High School Diploma -
Overland High School
Associate of Science - Computer Information Systems
Community College of Aurora
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