William Levy
Fort Mill,SC
Overview
2027
2027
years of professional experience
Work History
Team Lead/Front of House Supervisor
Topgolf-Charlotte SW
2022 - Current
- Coordinate with Bayhosts to ensure guest's are having a great experience
- Monitored expo station food/drinks output, prioritizing ticket timing and verifying correct guest orders for timely service.
- Assist with inventory and orders
- Managed writing schedules and ensured alignment with labor requirements.
- Monitored staff responsibilities to keep guest experience on track and maintain enjoyable visit conditions.
- Tracked labor activity and implemented labor cuts when required to support goal attainment.
- Help to create a one team work environment so everyone is helping out
- Monitored service quality standards, addressing issues proactively to maintain high customer satisfaction levels.
- Resolved guest and staff concerns by assessing issues, de-escalating situations, and coordinating next steps.
- Modeled commitment to excellence and professionalism through consistent adherence to company values at all times.
- Worked different stations when needed to help the venue when needed or understaffed
- Assist with counting money
Lead Counselor
Adventure Seekers
2020 - 2023
- Trained camp counselors in best practices for effective camper engagement
- Guided counselors in developing essential leadership skills through hands-on activities
- Evaluated counselors to identify growth areas and provide constructive feedback
- Demonstrated positive behaviors as a role model for campers and staff at the summer camp.
Camp Counselor
Adventure Seekers
Anne Springs Close Greenway
2017 - 2020
- Led outdoor activities including mountain biking, kayaking, archery, and hiking for groups of participants.
- Promoted outdoor exploration through guided adventures at Anne Springs Close Greenway.
- Supervised daily activities, ensuring safety and engagement among campers.
- Developed and implemented recreational programs aligned with camper interests.
- Facilitated team-building exercises, enhancing communication and collaboration skills among participants.
Skills
- Leadership
- Teamwork
- Decision-making
- Time Management
- Conflict resolution
- Communication
- Integrity
- Tact
High School
- JROTC
- Battalion Commander
- Operations Officer
- Operations Chief
- Promotions & Awards Chief
- Lead Camp Director
- Rifle Team Captain
- Rifle Team
- Cyber Patriot Team
- Knowledge Bowl Team
- Orienteering Team
- Community Service Events
- Give Blood (CBC & Red Cross Blood Drives)
- Homecoming & Graduation SwordArch
- Involved for 4 years
- Student Council
- Canned Food Drive
- Nation Ford Pageant
- NAFO’s Got Talent
- Member for 4 years
- Beta Club
- Member Sophomore year
- Academic Achievement
- American Legion Palmetto Boys State
- The National Society of High School Scholars
- Community Service (Approximately 1,600 Hours)
- Football Stadium Clean-Ups
- Fort Mill Fall Festival
- Rifle Team Matches
- Fort Mill Fire Department Open House
- Children’s Attention Home Fundraiser
- The Wall that Heals
- Blood Drives
- Toys for Tots
- Wreaths Across America
- Operation Christmas Package
- Buddy Poppy
- Lead Camp
- Adopt-A-Highway
AWARDS
Sergeant Major John Quick Award - Received for A/B honor roll, Outstanding Attitude & Effort, Phoenix Award - MCJROTC Department, American Legion Scholastic Excellence Medal - In Recognition of the Outstanding Attributes Demonstrated Leading, Lt. Gen. Dennis J. Heilik Award - Exemplifies Leadership by Example
Timeline
Team Lead/Front of House Supervisor
Topgolf-Charlotte SW
2022 - Current
Lead Counselor
Adventure Seekers
2020 - 2023
Camp Counselor
Adventure Seekers
2017 - 2020