BHIM SHARMA
Catonsville,MD
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
13
13
years of professional experience
Work History
Operations Manager
Under Armour
Sparrows Point, MD
08.2019 - Current
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Managed scheduling, training and inventory control.
- Presented performance and productivity reports to supervisors.
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
IT Specialist
Under Armour
Baltimore, MD
05.2011 - 06.2015
- Created user accounts, set up permissions, and monitored system security.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Evaluated software or hardware to recommend improvements or upgrades.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Developed and maintained strong relations with customers to meet quality expectations.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Installed operating systems, applications, patches, updates. as needed.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
- Used remote login tools to assist clients with technical and product questions.
Education
Associate of Science - Network And System Administration
ITT Technical Institute - Indianapolis
Indianapolis, IN03-2016
Bachelor of Science - Computer Networking
Indian Institute of Technology
IIT Bombay, Powai, Mumbai, Maharashtra 400076 Indi05-2003
Skills
- Document Control
- Logistics Oversight
- Maintenance Planning
- Process Improvement
- Incidents Management
- Workflow Optimization
- Performance Monitoring
- Financial Management
- Data Analysis
- Performance Reporting
- Business Development
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Decision-Making
- Business and Operations Management
- Team Building/Leadership
- Systems Implementation
- Microsoft Office Expertise
- DBMS
- Customer Relationship Management (CRM)
- Project development and life cycle
- Risk analysis and management
- Distribution center management
- Fluent in [Language]
- Negotiation
- Cost reduction and containment
Languages
English
Full Professional
Bengali
Professional
Hindi
Professional
Nepali
Native/ Bilingual
Tibetan
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Operations Manager
Under Armour
08.2019 - Current
IT Specialist
Under Armour
05.2011 - 06.2015
Associate of Science - Network And System Administration
ITT Technical Institute - Indianapolis
Bachelor of Science - Computer Networking
Indian Institute of Technology
Similar Profiles
Zachary BatesZachary Bates
Seasonal Sales Associate at Under ArmourSeasonal Sales Associate at Under Armour
Alena CoventryAlena Coventry
Sales Lead at Under ArmourSales Lead at Under Armour
Brett RickBrett Rick
Sales Associate at Under ArmourSales Associate at Under Armour
Ayanna AlexanderAyanna Alexander
Seasonal Sales Associate at Under ArmourSeasonal Sales Associate at Under Armour
Deanna PenyakDeanna Penyak
Executive Administrative Specialist at Catalent Pharma SolutionsExecutive Administrative Specialist at Catalent Pharma Solutions