Bhim Bahadur Pun
Winchester,Virginia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Computer Operator
It Security
Kathmandu, Nepal
06.2021 - 05.2023
- Provided user support for all system applications and hardware components.
- Performed data entry tasks, including updating customer information in databases.
- Created detailed reports on system usage, performance metrics and other related data points.
- Ensured compliance with company policies regarding computer use and security procedures.
- Assisted users with setting up their workstations, printers, scanners and other peripherals.
- Configured new user accounts in accordance with established guidelines.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
Store Manager
Baskin Robins
Dubai, United Arab Emirates
03.2016 - 03.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
Education
Bachelor of Arts - Political Science
Punjab University
Chandigarh03.2007
Skills
- Technical Analysis
- Performance Management
- System Administration
- Server Monitoring
- Data Entry
- User Support
- System Monitoring
- Documentation Skills
- Computer Operations Management
- Time Management
- Flexible Schedule
- Customer Service
Certification
- Red Hat certified System Administrator
Languages
English
Professional
Hindi
Professional
Nepali
Professional
punjabi
Professional
arabic
Elementary
Timeline
Computer Operator
It Security
06.2021 - 05.2023
Store Manager
Baskin Robins
03.2016 - 03.2018
Bachelor of Arts - Political Science
Punjab University
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