Bhumika Patel
Newington
Summary
Goal oriented and passionate individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Sales Associate
Burlington Stores
08.2024 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Client Relations Coordinator
DonutNV of Fairfax
12.2023 - 12.2024
- Sourced customers using pre-qualified leads and identified new business opportunities by daily outbound calling.
- Received, tracked and resolved incoming calls and queries to meet client expectations.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Communicated with customers regarding account and payment status.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
Teaching Assistant
Bhagwan Mahavir University
02.2021 - 11.2023
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Completed daily reports on attendance and disciplinary performance.
Education
Master of Science - Computer Engineering
Veer Narmad South Gujarat University
Surat, India02-2018
Skills
- Upselling and cross selling
- Sales goals attainment
- Cash handling accuracy
- Exceptional customer service
- Money handling
- Conflict resolution
- Software development
- Problem-solving skills
- IT risk management
- IT service management
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Burlington Stores
08.2024 - Current
Client Relations Coordinator
DonutNV of Fairfax
12.2023 - 12.2024
Teaching Assistant
Bhagwan Mahavir University
02.2021 - 11.2023
Master of Science - Computer Engineering
Veer Narmad South Gujarat University
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