Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bhumika Verma

Amherst,NY

Summary

Dynamic professional with a strong work ethic and proven customer relationship building skills, honed at Whole Foods Market Inc. Achieved high customer satisfaction through effective communication and product knowledge. As an Assistant Manager at Sunoco, enhanced operational efficiency and team collaboration, ensuring a clean and organized environment while mentoring staff for success.

Offering excellent interpersonal and organizational abilities, eager to learn and develop in customer-focused environment. Brings adaptability and efficient problem-solving skills, ready to use and develop customer service and transaction management in [Desired Position] role.

Personable and positive individual with strong communication and customer service skills. Knowledge of handling transactions and providing assistance to customers, proficient in using point-of-sale systems and maintaining inventory. Dedicated to creating welcoming environment and ensuring customer satisfaction through attentive service.

Overview

2
2
years of professional experience

Work History

Counter Clerk” Seafood”

Whole Foods Market Inc
Amherst, New York
05.2025 - 08.2025
  • Developed rapport with clientele through friendly interactions and personalized service experiences.
  • Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
  • Collaborated with team members to maintain a clean and organized work environment, promoting efficiency in daily tasks.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Provided exceptional product knowledge to customers, assisting them in making informed purchasing decisions.
  • Displayed food under appropriate hot or cold conditions to promote freshness and adhere to safe food-handling standards.

Assistant Manager

Sunoco
Tonawanda, NY
07.2023 - 04.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

N

B.Sc (Hons.) Fashion Design & Technology - Fashion Marketing

Nottingham Trent University
Nottingham, UK
12-2005

Skills

  • Excellent work ethic
  • Strong work ethic
  • Team player
  • Efficient task prioritization
  • Customer relationship building
  • Goal-oriented mindset
  • Training and mentoring

Languages

Hindi
Full Professional
Punjabi
Full Professional

Timeline

Counter Clerk” Seafood”

Whole Foods Market Inc
05.2025 - 08.2025

Assistant Manager

Sunoco
07.2023 - 04.2025

N

B.Sc (Hons.) Fashion Design & Technology - Fashion Marketing

Nottingham Trent University
Bhumika Verma