Bianca Adame
Whittier,CA
Summary
Experienced with legal research, drafting legal documents, and case management. Utilizes organizational skills and attention to detail to ensure accuracy and compliance with legal standards. Knowledge of legal procedures and effective communication skills to support attorneys in achieving favorable outcomes.
Overview
6
6
years of professional experience
Work History
Box Office Attendant
Goldenvoice
Los Angeles, CA
09.2021 - Current
- Assisted customers with ticket purchases and inquiries, enhancing overall service quality.
- Managed cash transactions accurately, ensuring financial integrity at point of sale.
- Trained new staff on ticketing procedures and customer service best practices.
- Enhanced customer satisfaction by providing friendly, efficient service during ticket transactions.
- Handled high-volume customer interactions independently, serving more than 75 patrons per night while maintaining a high level of customer service.
Case Manager Assistant
Shegerian & Associates
Los Angeles
01.2021 - 01.2025
- Handle calendaring for all attorneys in the office, assist in trials, prepare any documentation needed by attorneys, handle all Right to Sue’s for the entire firm, handle 5+ excel case trackers, communicate with DFEH, EEOC, and communicate with clients and provide updates on their current case.
- Maintained accurate client records using case management software to ensure compliance.
- Monitored client progress and reported updates to case managers regularly.
Legal Assistant
Moaddel Law Firm, APC
Los Angeles
02.2020 - 08.2020
- Communicated with clients via phone, email, and in person meetings. Managed over 150+ cases from start to finish. Communicated with clients and any other involved parties to obtain all necessary information.
- Managed case files and documentation for ongoing legal proceedings.
- Conducted legal research to support attorneys in case preparation.
- Managed case files and documentation for immigration applications and petitions.
Skills
- Goal oriented
- Teamwork orientation
- Calendar management
- Quick learner
- Microsoft office
- File organization
- Problem-solving
- Case management
LEADERSHIP EXPERIENCE
Experienced in delegating administrative tasks, and maintaining clear communication across legal staff and clients. Detail oriented assistant with multiple skills, including the ability to coordinate case workflows, prioritize deadlines, handle multiple case trackers, and support more than one attorney at a time with efficient case management. Strong organizational and multitasking skills, maintaining workflows, and supporting training of new employees.
Timeline
Box Office Attendant
Goldenvoice
09.2021 - Current
Case Manager Assistant
Shegerian & Associates
01.2021 - 01.2025
Legal Assistant
Moaddel Law Firm, APC
02.2020 - 08.2020