Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Arocho

Glendale,AZ

Summary

Detail-oriented team player with strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy. I'm a hardworking and passionate woman, with strong skills. I'm eager to secure a entry-level customer service position. I'm ready to be part of a team and achieve company goals in a time effected manner. I'm passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. I'm organized and dependable. I can manage multiple priorities with a positive attitude. I'm ready to take on added responsibilities to meet team goals and expectations.

Overview

6
6
years of professional experience

Work History

Cashier

Chipotle Mexican Grill
01.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

Metro By T-Mobile
10.2022 - 11.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Service Champion

Taco Bell
07.2017 - 01.2021
  • Greeted customers, answered questions and took orders.
  • Input food and drink orders into system, documented special requests and processed payments.
  • Maintained counter areas in neat and clean fashion.
  • Kept accurate register and dropped excess cash into safe at regular intervals.

Education

High School Diploma -

Copper Canyon High School
Glendale, AZ
05.2021

Skills

  • POS Systems
  • Customer Assistance
  • Retail Merchandising
  • Point of Sale Operation
  • Refund Handling
  • Sales Expertise
  • Refunds and Exchanges
  • Loyalty Program Promotion

Timeline

Cashier

Chipotle Mexican Grill
01.2023 - 11.2023

Customer Service Representative

Metro By T-Mobile
10.2022 - 11.2023

Service Champion

Taco Bell
07.2017 - 01.2021

High School Diploma -

Copper Canyon High School
Bianca Arocho