Bianca Arreguin
Mount Angel
Summary
Dynamic professional with extensive experience as a Court Operations Clerk at OJD, excelling in document processing and customer service. Proven ability to maintain confidentiality. Bilingual in English and Spanish, great at multitasking and problem-solving, ensuring high-quality support in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Court Operations Clerk- Accouting
OJD
10.2023 - Current
- Processed court documents and maintained accurate case files
- Writs of garnishments
- Help with License sanctions
- Appoint court appointed attorneys
- proof read and insert data from court appointed applications
- Security release and bail payments
- accept payments and set u[ payment plans in person and over the phone
- cash handling
- send reports to CIDC for the appoints
- translate in Spanish when needed
- scan court documents
Financial Services Consultant
Oregon State Credit Union
03.2018 - 10.2023
- Developed and maintained strong relationships with members to ensure customer satisfaction
- consult with members to identify needs and provide solutions that are in the best interest
- Trained and mentored ne staff members
- Loan officer; Personal loans, lines of credit, auto loans and opened and memberships
- teller
- Audit branch once a month
Bill Collector
Diversified Consultants Inc.
12.2013 - 03.2018
- Managed collections process for delinquent accounts, enhancing recovery rates and reducing outstanding balances
- Trained new collectors on best practices in customer interaction and dispute resolution techniques.
- Managed portfolios
- reached monthly goals
- Negotiate payment plans
Education
High School Diploma -
Woodburn High School
Woodburn, ORSkills
- Filing systems
- Data entry proficiency
- Document processing
- Legal terminology
- Data entry
- Document preparation
- Proofreading
- Confidentiality
- Court operations support
- Teamwork
- Customer service
- Problem-solving
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Money handling
- Verbal communication
- Task prioritization
- Professionalism
- Notary public
- Telephone etiquette
- Bilingual, English and Spanish
Accomplishments
Every quarter at Oregon State Credit Union I would have recognition for achieving and exceeding our branch goal loans. Here at OJD I have won a Bravo award a few months into getting hired. I had also volunteered a couple weekends when we were in the process of moving courts.
Timeline
Court Operations Clerk- Accouting
OJD
10.2023 - Current
Financial Services Consultant
Oregon State Credit Union
03.2018 - 10.2023
Bill Collector
Diversified Consultants Inc.
12.2013 - 03.2018
High School Diploma -
Woodburn High School