Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hi, I’m
Bianca Bojorquez
Moreno Valley ,CA
Summary
Work History
BenihanasOntario
Server
03 2021 - 02 2022
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Walmart Pomona
Cashier
10 2018 - 04 2020
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
La Fondas Mexican Grill.Flagstaff,AZ
Head Hostess
12 2015 - 05 2017
Job overview
- Monitored seating area and checked restrooms regularly to keep spotless.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
- Contributed to a positive workplace culture by maintaining a professional demeanor and fostering open communication among team members.
Little America hotel & SuitesFlagstaff,AZ
Front Desk Agent
03 2014 - 07 2015
Job overview
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Managed room inventory effectively, ensuring optimal occupancy rates and revenue generation.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Coconino Community College
GED
04.2013
University Overview
Skills
- Cash Handling
- Time management
- Problem-solving skills
- Guest services
- Housekeeping
- Hospitality service expertise
- Multitasking Abilities
- Excellent Communication
- Cash register operation
- Decision-Making
- Teamwork and Collaboration
- Self-Motivated
- Good Telephone Etiquette
- Attention to Detail
- Problem-Solving
Languages
Spanish
Professional Working
Timeline
Server
Benihanas
03 2021 - 02 2022
Cashier
Walmart
10 2018 - 04 2020
Head Hostess
La Fondas Mexican Grill.
12 2015 - 05 2017
Front Desk Agent
Little America hotel & Suites
03 2014 - 07 2015
Coconino Community College
GED