William Hadwen

• Manage daily operations of a busy retail business, ensuring smooth and efficient workflows.
• Supervise, train, and schedule employees while maintaining high service standards.
• Resolve customer concerns and complaints professionally and efficiently.
• Maintain inventory records, place supply orders, and coordinate with vendors.
• Handle cash management, opening and closing procedures, and operational reporting.
• Ensure compliance with company policies and cleanliness standards.
• Implement process improvements that increased productivity and operational efficiency.

Oversaw daily operations to ensure efficient workflow and high-quality

service delivery.

Trained and mentored team members on best practices and operational

procedures.

Implemented process improvements resulting in increased productivity

and reduced downtime.

Managed customer orders and transactions utilizing POS system.

Inspected dining and serving areas to ensure cleanliness.

Performed serving, cleaning, and stocking duties in the establishment.

Provided outstanding customer service at times.