Bianca Bueno
Des Plaines,IL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In-Home Nanny
Detail One
Schiller Park, IL
02.2022 - 04.2025
- Provided safe transportation to and from activities and events.
- Prepared nutritious meals and snacks to meet dietary needs and preferences.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Ensured safety at all times by monitoring the environment for potential hazards or risks.
- Engaged with children on individual basis to build positive, trusting relationships.
Bartender
Don Juan Mexican Restaurant
Park Ridge, IL
02.2023 - 10.2023
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Greeted guests with friendliness and professionalism.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Bussed bar dishes and washed cocktail glasses for the whole restaurant.
Patient Care Specialist
Columbia Care Cannabis Dispensary
Chicago, IL
03.2020 - 08.2023
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Received and routed care team messages and documents to appropriate staff.
- Assured regulatory compliance and professionalism across patient service.
- Provided emotional support and guidance to patients and their families.
- Helped patients with what kinds of cannabis would help their ailments.
- I worked morning, opening, evening, and closing shifts.
- Counted inventory hourly.
- Worked well with staff and communicated with them frequently.
Education
Certificate - BASSET
ABC School of Bartending
Chicago, IL07-2023
Masters in Cannabis - Cannabis
CTU
Denver, CO07-2019
Certificate - Dental Assistant
Arlington Dental Institute
Arlington Heights, IL11-2012
High School Diploma -
Maine South High School
Park Ridge05-2009
Skills
- Inventory control
- Customer service
- Patient documentation
- Food and beverage pairing
- Regulatory compliance
- Team communication
- Multitasking Abilities
- Friendly, positive attitude
Certification
- 9 certifications in different types of Cannabis
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Bartender
Don Juan Mexican Restaurant
02.2023 - 10.2023
In-Home Nanny
Detail One
02.2022 - 04.2025
Patient Care Specialist
Columbia Care Cannabis Dispensary
03.2020 - 08.2023
Certificate - BASSET
ABC School of Bartending
Masters in Cannabis - Cannabis
CTU
Certificate - Dental Assistant
Arlington Dental Institute
High School Diploma -
Maine South High School
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