Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca Cano

Uvalde,Texas

Summary

Adept Nail Technician with a proven track record at Queen Nails, enhancing client satisfaction through exceptional customer service (soft skill) and innovative nail art techniques (hard skill). Leveraged relationship-building skills to foster loyalty and trust, significantly contributing to a positive work environment. Excelled in maintaining hygiene standards, showcasing attention to detail and a commitment to safety.

Overview

14
14
years of professional experience

Work History

Nail Technician

Queen Nails
04.2022 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.

Nail Technician

T Nails
03.2012 - 04.2022
  • Communicated effectively with management concerning important customer issues.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Associate Landman

Stephanie Rinaldi
09.2010 - 03.2011
  • Promoted transparency within the organization by providing regular updates on leasing activities to senior management through detailed reports.
  • Established positive working relationships with brokers to facilitate smooth transactions and improve overall deal flow.
  • Minimized conflicts with surface owners through proactive communication and the establishment of mutually beneficial agreements.
  • Enhanced lease acquisition efficiency by streamlining research processes and implementing organized document management systems.

Education

Cosmetologist - Cosmetology

Southwest School of Business
Uvalde, TX

High School Diploma - Gender Studies

Brady High School
Brady, TX
05.2003

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Problem-solving skills
  • Appointment management
  • Relationship building
  • Team collaboration
  • Client consultation
  • Verbal and written communication
  • Schedule maintenance
  • Customer education
  • Attention to detail
  • Active listening
  • Cash handling
  • Front desk management

Languages

Spanish

Timeline

Nail Technician

Queen Nails
04.2022 - Current

Nail Technician

T Nails
03.2012 - 04.2022

Associate Landman

Stephanie Rinaldi
09.2010 - 03.2011

Cosmetologist - Cosmetology

Southwest School of Business

High School Diploma - Gender Studies

Brady High School
Bianca Cano