Summary
Overview
Work History
Education
Skills
Timeline
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Bianca DaSilva

Delray Beach,FL

Summary

Cum Laude college graduate with a BS in International Business and ongoing MBA studies. Recognized for academic excellence on the Dean’s List and awarded Lynn University’s highest Academic Merit Scholarship. Demonstrated expertise in fast-paced environments and exceptional interpersonal skills in customer service roles. Experienced team leader with strategic planning abilities as a Kitchen Manager. Committed to delivering exceptional service and fostering positive relationships in diverse settings.

Overview

7
7
years of professional experience

Work History

Server

Louie Bossi's
Boca Raton, FL
08.2024 - Current
  • Demonstrated attentive communication skills to meet and exceed guest expectations
  • Enhanced team performance by optimizing table turnover to increase customer satisfaction
  • Anticipated demand to prepare for future shifts
  • Recognized multiple times for professionalism, stellar people skills, and consistently high energy level

Childcare/Nanny

Multiple Families
Boca Raton, FL
01.2018 - Current
  • Managed children aged 6 months to 13 years
  • Applied interpersonal expertise to establish cordial connections
  • Maximized organizational skills to provide personalized care.

Kitchen Manager

The Pavillion Beach Club
Old Lyme, CT
01.2018 - 07.2024
  • Provide direct support to GM in inventory management and staff planning
  • Manage team schedules to ensure coverage needs were met.
  • Conduct on-the-job training of newly hired personnel.
  • Demonstrate exceptional organizational skills and effective time management abilities through analyzing customer volume trends.
  • Execute full range of opening, closing, and shift change responsibilities.
  • Maintain cleanliness standards effectively

Server/Restaurant Hostess

Rocco's Tacos
Boca Raton, FL
01.2023 - 05.2024
  • Performed responsibilities similar to that of Louie Bossi's Restaurant

Education

Bachelor of Science - International Business

Lynn University
Boca Raton
05-2024

MBA - International Business Management

Lynn University
Boca Raton, FL

Skills

  • Communication
  • Quality Control
  • Exceptional Customer Service
  • Scheduling
  • Organization
  • Time-management
  • MS Office and Adobe
  • Conversational in English and Spanish
  • Google Analytics Certified

Timeline

Server

Louie Bossi's
08.2024 - Current

Server/Restaurant Hostess

Rocco's Tacos
01.2023 - 05.2024

Childcare/Nanny

Multiple Families
01.2018 - Current

Kitchen Manager

The Pavillion Beach Club
01.2018 - 07.2024

Bachelor of Science - International Business

Lynn University

MBA - International Business Management

Lynn University

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Bianca DaSilva