Bianca Exton
Summary
Correctional Officer offers 1-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer
Indiana Women's Prison
07.2023 - Current
- Maintain orders within the correctional facility
- Conducted security checks, rounds, and inspections followed by post orders
- Documented rounds and all movements for unit logbook
- De-escalating conflicts and ensuring safety and well-being of all individuals involved
- Escorts of Incarcerated Individual
- Transport for trips/clinics
- Assisted for chow hall
- Officer of Mental Health Unit, General Population, and Suicide Risk
- Tool sheet completed at beginning of each shift
- Secure cleaning agents in custodian closet
Freight Broker Specialist
Covar Transportation
09.2021 - 06.2023
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Tracked shipments and trucks out on deliveries.
- Monitored market and negotiated rates based on trends.
Administration Clerk
U.S. Census Bureau
01.2019 - 12.2020
- Investigated candidate history and employment claims to confirm eligibility for positions.
- Strengthened team collaboration through consistent communication with fellow Census Workers and supervisors regarding progress updates and challenges faced.
- Fostered positive relationships with local community members, leveraging these connections to facilitate smoother Census data collection processes.
- Completed surveys by rechecking contact information before ending each call.
Forklift Operator
Amazon Fulfillment Center
11.2016 - 12.2019
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported inventory items to appropriate locations.
Customer Service
Best Buy
06.2015 - 01.2017
- Selling the company's products and services
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Financial aid Office Receptionist
Kishwaukee College
08.2013 - 01.2015
- Provided customer service
- Keeping confidentiality of student records and filing appropriately
- Recorded messages and deliver to proper employee
Education
Kishwaukee College
Malta, IL 01.2013 - 03/2015
Skills
- Report Writing
- Strategic Planning
- Emergency Response
- Asset Protection
- Problem-Solving
- Conflict Resolution
- Adaptability and Flexibility
- Time management abilities
- Team Leadership
Certification
- First Aid Certification
- Certified Treatment Specialist
- Quick Response Team
- Weapons Certified
- Firearms
Timeline
Correctional Officer
Indiana Women's Prison
07.2023 - Current
Freight Broker Specialist
Covar Transportation
09.2021 - 06.2023
Administration Clerk
U.S. Census Bureau
01.2019 - 12.2020
Forklift Operator
Amazon Fulfillment Center
11.2016 - 12.2019
Customer Service
Best Buy
06.2015 - 01.2017
Financial aid Office Receptionist
Kishwaukee College
08.2013 - 01.2015
Kishwaukee College
01.2013 - 03/2015
Similar Profiles
Sabrina MimySabrina Mimy
Correction Officer at Indiana Women's PrisonCorrection Officer at Indiana Women's Prison
Nikita HowlettNikita Howlett
Correctional Officer 1 at Montana Women's PrisonCorrectional Officer 1 at Montana Women's Prison
Tamara WilcoxTamara Wilcox
Correctional Officer at Montana Women's PrisonCorrectional Officer at Montana Women's Prison