Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Bianca Figueroa

Bethpage

Summary

Results-driven professional skilled in customer service and efficient time management. Experienced in front desk operations and cash handling, ensuring high organization and patient satisfaction. Knowledgeable EMT specializing in patient assessment and emergency response, enhancing patient care through swift evaluations and collaborative teamwork.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Cold Stone
Jericho
01.2025 - Current
  • Coordinated staff schedules to enhance service during peak hours.
  • Trained new team members on operational procedures to ensure consistency.
  • Managed inventory levels to maintain product availability and minimize waste.
  • Operated the cash register and handled cash management at the end of every shift.
  • Prepared and mixed ice cream from raw ingredients, crafted and decorated cakes and made fresh waffle cones.

Emergency Medical Technician (Volunteer)

Bellmore Merrick EMS
Bellmore
08.2024 - Current
  • Responded and assisted paramedics with medical procedures, managed equipment, and performed quick assessments to enhance patient care.
  • Ensured cleanliness and organization of emergency response vehicles to support efficient operations.
  • Accurately documented patient information and treatment details to maintain comprehensive medical records.
  • Monitored inventory of medical supplies and reported shortages promptly.

Cashier

Iavarone Brothers
Woodbury
04.2024 - 03.2025
  • Handled cash, credit, and mobile payments while processing customer transactions efficiently in a high-volume grocery store.
  • Resolved customer inquiries and concerns to enhance satisfaction and maintain a positive shopping experience.
  • Maintained tidy and organized checkout area to support efficient customer service and streamline transaction flow.

Medical Receptionist (Intership)

NY Metro Chiropractor P.C.
Hempstead
03.2024 - 08.2024
  • Managed front desk operations, scheduling appointments and maintaining clinic calendar to ensure smooth patient flow.
  • Answered incoming calls, addressing inquiries from patients and medical offices to provide accurate information and support.
  • Assisted with patient intake by collecting medical history and documentation.
  • Processed payments and resolved billing inquiries, ensuring patient satisfaction and financial accuracy.

Education

High School Diploma -

Bethpage High School
Bethpage, NY
06-2025

EMT-certification -

Nassau VEEBS EMS Academy
Old Bethpage, NY
03-2025

Associate of Science - Biology

Nassau Community College
Garden City, NY
04-2026

Skills

  • Staff management
  • Team collaboration
  • Customer service
  • Time management
  • Medical documentation
  • Emergency response
  • Patient assessment

Languages

English
Full Professional
Spanish
Professional

Certification

  • Emergency Medical Technician (Basic)-2025
  • CPR-2024

Timeline

Assistant Manager

Cold Stone
01.2025 - Current

Emergency Medical Technician (Volunteer)

Bellmore Merrick EMS
08.2024 - Current

Cashier

Iavarone Brothers
04.2024 - 03.2025

Medical Receptionist (Intership)

NY Metro Chiropractor P.C.
03.2024 - 08.2024

High School Diploma -

Bethpage High School

EMT-certification -

Nassau VEEBS EMS Academy

Associate of Science - Biology

Nassau Community College
Bianca Figueroa