Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca Garcia

Kenmore,WA

Summary

Strategic Business Support and Project Management Professional with over 5 years of experience supporting senior leadership and leading brand marketing operations at Starbucks Corporate Headquarters. Skilled in executive calendar and travel management, cross-functional project leadership, budget tracking, and high-profile event coordination. Adept at managing confidential executive support and operational execution, creating efficient workflows, and driving brand initiatives forward in fast-paced, dynamic environments. Fluent in Spanish.

Overview

5
5
years of professional experience

Work History

Associate Manager, Brand Marketing Operations

Starbucks Coffee Company
05.2024 - 02.2025

(Time-Limited Assignment for project management development)

  • Led project management for seasonal marketing campaigns focused on social media initiatives, and integrated brand campaigns.
  • Acted as the primary liaison between Starbucks and external creative agencies, managing project timelines and deliverables.
  • Supported the launch of the Starbucks Influencer Squad marketing program under tight deadlines, with strong results.
  • Partnered closely with media, brand, and creative teams to drive campaign execution.
  • Facilitated brand activations, including partnerships with Billboard and the Sundance Film Festival.

Senior Administrative Assistant

Starbucks Coffee Company
12.2022 - 05.2024
  • Provided executive support to Vice President and multiple Directors within the Marketing organization, including Partner Brand, Social Media, Paid Media, and Loyalty teams.
  • Managed complex calendars, coordinated key business meetings, and prioritized competing demands.
  • Organized domestic and international travel logistics, including transportation, accommodations, and documentation.
  • Managed leadership budget tracking and expense reporting using Concur, Ariba, and Microsoft Expense tools.
  • Coordinated quarterly planning meetings and operational reviews to support the studio's rhythm of business.
  • Supported onboarding efforts, maintained organizational charts, and managed studio logistics.

Administrative Assistant

Starbucks Coffee Company
03.2020 - 12.2022
  • Supported directors across the marketing organization with complex calendar management, travel coordination, and expense processing.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Streamlined onboarding operations for new hires, including orientation scheduling and system setup.
  • Acted as a liaison to enhance communication between cross-functional teams.

Visitor Services Coordinator

Starbucks Coffee Company
09.2019 - 03.2020
  • Acted as the primary front desk point of contact at Starbucks Headquarters.
  • Oversaw visitor communications, meeting logistics, security access, and hospitality services.
  • Supported cross-functional team coordination for on-site meetings and leadership engagements.
  • Executed special projects to optimize visitor experiences and internal operations.
  • Trained new employees on proper procedures related to visitor services.

Education

Bachelor of Science - Technical Communications and Media

Arizona State University

Associate of Arts and Sciences -

Tacoma Community College

Skills

  • Microsoft Office Suite and Outlook
  • SharePoint and Microsoft Teams
  • Project management and coordination
  • Budget and expense oversight
  • Cross-functional collaboration
  • Event planning and morale programs
  • Confidential information handling
  • Travel planning and logistics
  • Resource management and onboarding
  • Problem solving and organizational agility
  • Executive-level communication skills
  • Fluent in Spanish
  • Time management
  • Problem solving

Languages

Spanish
Native/ Bilingual

Timeline

Associate Manager, Brand Marketing Operations

Starbucks Coffee Company
05.2024 - 02.2025

Senior Administrative Assistant

Starbucks Coffee Company
12.2022 - 05.2024

Administrative Assistant

Starbucks Coffee Company
03.2020 - 12.2022

Visitor Services Coordinator

Starbucks Coffee Company
09.2019 - 03.2020

Bachelor of Science - Technical Communications and Media

Arizona State University

Associate of Arts and Sciences -

Tacoma Community College
Bianca Garcia