BIANCA HARDY
Greensboro,NC
Summary
Experienced professional with a strong background in team leadership and operational management. Poised to excel in a results-driven environment, with demonstrated expertise in streamlining operations and fostering team collaboration to achieve organizational goals, optimize workflow, and improve overall efficiency. Recognized for reliability and adaptability in meeting changing demands while consistently maintaining high standards of performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
TEAM LEADER
Thomas Built Buses
06.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
QUALITY ASSURANCE AUDITOR
Camco Manufacturing
09.2021 - 02.2022
- Identified quality problems and recommended solutions
- Participated in out-of-specification and failure investigations and recommended corrective actions
- Participated in internal assessments and audits as required
- Performed visual inspections of finished products
- Facilitated QA and QC personnel with problem-solving findings, tracing issues, and preparing corrective action reports
QUALITY ANALYST
TE Connectivity
03.2021 - 08.2021
- Delivered fast and friendly service regarding questions and service complaints
- Researched, documented, and resolved customer service issues
- Addressed inquiries and followed up with customers to share findings, offering solutions and verifying that appropriate changes were made
PRODUCTION SPECIALIST III
Technimark LLC
07.2016 - 03.2021
- Verified inventory computations by comparing them to physical counts of stock, and investigated discrepancies or adjusted errors
- Compiled laboratory test data and perform appropriate analyses
- Performed visual inspections of finished products
- Directed internal assessments and audits as required
- Recorded inspection or test data and kept detailed records of products in nonconformance
- Measured dimensions of products to verify conformance to specifications, using rulers, calipers, gauges, or CMM equipment
- Increased production capacity by training new employees on machinery operation and safety protocols, strengthening overall workforce.
QUALITY INSPECTOR
UltraCraft Cabinetry
03.2015 - 12.2015
- Ensured adherence to quality specifications
- Identified quality problems and recommended solutions
- Discarded or rejected products or materials not meeting specifications
- Inspected, tested, or measured materials, products, installations, or work for conformance to specifications
Education
Bachelor of Science (B.S.) - Biology and Psychology
MEREDITH COLLEGE
Raleigh, NC05.2012
Skills
- Team motivation
- Daily workflow improvement
- Safety
- Processes and procedures
- Training and mentoring
Certification
ACT National Career Readiness
Timeline
TEAM LEADER
Thomas Built Buses
06.2023 - Current
QUALITY ASSURANCE AUDITOR
Camco Manufacturing
09.2021 - 02.2022
QUALITY ANALYST
TE Connectivity
03.2021 - 08.2021
PRODUCTION SPECIALIST III
Technimark LLC
07.2016 - 03.2021
QUALITY INSPECTOR
UltraCraft Cabinetry
03.2015 - 12.2015
ACT National Career Readiness
Bachelor of Science (B.S.) - Biology and Psychology
MEREDITH COLLEGE
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