Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Ivey

Houston,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Rem X
Houston, TX
11.2023 - Current
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Set up and activated customer accounts.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Customer Service Representative

Conduent
Houston, TX
05.2021 - 10.2023
  • Updated databases with new and modified customer data.
  • Collected deposits or payments and arranged for billing.

Customer Service Representative

Apple
Houston, TX
07.2019 - 08.2021
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Surpassed sales goals through implementation of successful marketing strategies.

Education

Lamar High School
Houston, TX
05-2017

Skills

  • Customer Acquisition
  • Inbound And Outbound Calling
  • Interpersonal Communications
  • Call Center

Timeline

Customer Service Representative

Rem X
11.2023 - Current

Customer Service Representative

Conduent
05.2021 - 10.2023

Customer Service Representative

Apple
07.2019 - 08.2021

Lamar High School

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Bianca Ivey