Bianca Kelly
Saint Louis,Missouri
Summary
Personable Leader skilled in developing highly effective teams and managing daily branch operations with efficiency and a focus on customer service. Well-versed in identifying areas in need of improvement and implementing actionable solutions to drive revenue and sales. Aiming to fulfill a professional role to leverage several years of related experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ASSISTANT BRANCH MANAGER
Enterprise Rent-A-Car
St Louis, MO
02.2023 - Current
- Monitored daily operations of the branch including sales, customer service, fleet management, and Marketing.
- Provided training to new employees on company policies and procedures.
- Resolved customer issues effectively in order to maintain strong customer relationships.
- Evaluated operational processes regularly in order to identify areas for improvement.
Sterilization Technician
Town Center Dental Group
Wildwood , MO
05.2023 - 09.2023
- Cleaned, disinfected, and sterilized all medical instruments using autoclaves.
- Maintained sterilization equipment, ensuring proper functioning and safety.
- Good judgement and critical thinking skills. Manual dexterity and the ability to handle fragile equipment.
Sales Assistant
Kelly Developmet Group
Saint Louis, MO
05.2020 - 08.2022
- Built relationships with clients and the community to promote long-term business success.
- Oversaw daily tasks of workforce to ensure things were run properly.
- Designed new company logo and modified company attire.
Assistant Teacher
Elegant Child Daycare
Wildwood , MO
01.2017 - 08.2019
- Assisted classroom teacher in developing and implementing lesson plans.
- Supervised small group activities.
- Encouraged positive behavior with rewards and incentives.
Sales Associate
Magnetic Specialties
Saint Louis, MO
08.2017 - 08.2018
- Sold door to door sales as well as cold calling.
- Engaged with clients by showing expertise on why they needed the patent.
- Learned hands-on sales experience by getting to know different types of clientele and how to sell something you believe in.
Education
Bachelor of Science - Health Sciences
University of Missouri - Columbia
Columbia, MO12-2022
Skills
- Fleet Planning
- Employee Scheduling
- Relationship Building and Management
- Team Development
- Sales Expertise
- Able To Adjust And Adapt
- Problem Solving
- Solution Oriented
Accomplishments
- Present at 6 Elite Events at Enterprise
- #1 MT In the Saint Louis area at Enterprise
- 3 month 90 ESQI while Assistant Branch Manager
- Passed MQI Test At Enterprise
- 1 One Branch in Saint Louis Area
- Three top finishes on Branch Balance Analysis
- Won an Enterprise Sales Competition at The University of Missouri sales course
Certification
- CPR Certified
- Certification In Multicultural Studies
- Code Of Ethics Certification
- ASL Fluency
Timeline
Sterilization Technician
Town Center Dental Group
05.2023 - 09.2023
ASSISTANT BRANCH MANAGER
Enterprise Rent-A-Car
02.2023 - Current
Sales Assistant
Kelly Developmet Group
05.2020 - 08.2022
Sales Associate
Magnetic Specialties
08.2017 - 08.2018
Assistant Teacher
Elegant Child Daycare
01.2017 - 08.2019
Bachelor of Science - Health Sciences
University of Missouri - Columbia
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