Bianca Leonard
Columbus,OH
Summary
Dynamic retail professional with a proven track record at Kohl's, excelling in customer service and cash register operation. Known for attention to detail and a positive attitude, I effectively enhance shopping experiences and drive sales through strategic merchandising and relationship building. Committed to reliability and teamwork in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
At Home
Columbus, OH
09.2025 - Current
- Assisted customers in locating products across store to enhance shopping experience.
- Maintained organized and clean sales floor displays for optimal presentation.
- Operated point-of-sale system to facilitate efficient transactions.
- Collaborated with team members for regular merchandise restocking.
- Provided detailed product information to support informed customer decisions.
- Handled customer inquiries swiftly and resolved issues efficiently.
- Engaged in visual merchandising to maximize customer attraction.
- Reported build-related issues immediately to supervisors for prompt resolution.
- Built the store displays.
- Rearranged shelving and floor plans for the new, incoming shipments of merchandise.
Dogsitter
Rover.com
Columbus, OH
08.2025 - Current
- Provided attentive care for dogs during sitting appointments, ensuring comfort and trust.
- Coordinated feeding schedules and administered medications for multiple pets.
- Ensured safe outdoor activities for dogs in diverse environments.
- Maintained cleanliness of pet areas, including feeding stations and sleeping spaces.
- Communicated effectively with pet owners regarding their dog's needs and behavior.
- Facilitated playdates and socialization opportunities to enhance dog interactions.
- Promoted optimal animal health through regular feeding and hydration schedules.
- Monitored environmental conditions to ensure safety during walks and play activities.
- Set up appointments to meet with customers before caring for their dogs to ensure comfortability, familiarity, and reassurance in my ability to care for them
Food Service Worker
IKEA
Columbus, OH
04.2025 - Current
- Ensured cleanliness standards in service areas including dining room, kitchen, and storage.
- Executed cash handling procedures for customer payments according to established guidelines.
- Properly stored leftover food items post-shift to minimize waste.
- Assisted in food preparation by following recipes and instructions accurately.
- Performed assigned opening and closing duties to maintain efficient operations.
- Served meals to customers with a focus on friendliness and courtesy.
- Adhered to safety protocols when handling sharp objects or hazardous materials.
- Maintained compliance with health department regulations during food preparation.
Retail Sales Associate
Kohl's
Pickerington, OH
12.2024 - 03.2025
- Completed transactions efficiently, ensuring exceptional customer service.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Maintained cleanliness by sweeping, dusting, vacuuming, and mopping floors.
- Inspected purchased items for defects prior to customer handoff.
- Executed cashier duties including processing payments and issuing receipts.
- Promoted special offers and discounts to drive additional purchases.
- Organized displays strategically to enhance customer attraction and sales.
- Initiated engaging conversations with customers to assess assistance needs.
Education
GED -
Homeschooled
10-2024
Skills
- Positive attitude and energy
- Quick learner
- Attention to detail
- Cleaning and sanitation
- Flexible schedule
- Team-oriented collaboration
- Cash register operation
- Efficient food preparation
- Food allergy awareness
- Reliability and punctuality
- Workstation setup
- Patient care
- Productivity and efficiency
- Time management
- Team collaboration
- Relationship building
- Scheduling coordination
- Interpersonal communication
- Dispute mediation
- Gift card management
- Professional appearance
- Data entry
Education and Training
other
Languages
English
References
References available upon request.
Timeline
Retail Sales Associate
At Home
09.2025 - Current
Dogsitter
Rover.com
08.2025 - Current
Food Service Worker
IKEA
04.2025 - Current
Retail Sales Associate
Kohl's
12.2024 - 03.2025
GED -
Homeschooled