Bianca Lopez
Elk Grove,CA
Summary
Office Manager/ Operations Professional with 7+ years of experience overseeing daily office functions, employee support and administrative operations. Skilled in coordinating cross-departmental workflows, supporting leadership, and maintaining organized compliant systems. Recognized for improving efficiency, streamlining processes, and creating a productive, well-managed workplace environment.
Overview
8
8
years of professional experience
Work History
HR Generalist & Office Operations
SeaWorld Parks & Resorts
San Diego, CA
07.2024 - 12.2025
- Supported recruitment processes by screening resumes and coordinating interviews with hiring managers.
- Maintained employee records and updated HRIS with accurate information to ensure compliance.
- Collaborated with management to address employee relations issues, promoting positive workplace environment.
- Managed vendor relationships, ensuring timely delivery of supplies and services.
- Coordinated office procedures to enhance operational efficiency and streamline workflows.
- Served as central point of contact between employees and leadership to ensure smooth communication and workflow.
- Managed leave of absence programs and workplace accommodations in compliance with federal and state laws.
- Overseen employee benefits administration, including enrollments, updates, and employee support.
HR Generalist & Office Operations
La Costa Glen Retirement Community
Carlsbad, CA
04.2023 - 07.2024
- Facilitated employee training sessions, enhancing skills and knowledge across various departments.
- Administered benefits programs, providing employees with necessary information and support for enrollment.
- Conducted exit interviews to gather feedback, identifying trends for improving retention strategies.
- Developed HR communication materials to inform staff of policy changes and organizational updates.
- Processed monthly billing cycles ensuring accuracy and compliance with company policies.
- Coordinated schedules and meetings for executives, optimizing time management.
- Facilitated training sessions on company policies and procedures, enhancing employee understanding.
- Maintained HRIS database accuracy, ensuring timely updates of employee records and information.
- Managed leave of absence requests, ensuring compliance with company policies and legal regulations.
Payroll/Senior HR Coordinator
Clayton Homes Manufacturing
Sacramento, CA
01.2021 - 04.2023
- Coordinated recruitment activities to attract top talent for various manufacturing roles.
- Streamlined onboarding processes, enhancing new hire integration and retention.
- Developed and maintained employee records in HRIS for compliance and reporting accuracy.
- Facilitated training sessions on company policies and performance expectations for staff development.
- Maintained training records and employee data within internal systems.
- Partnered with payroll, IT, and finance teams to ensure smooth operational workflows.
- Managed attendance tracking and reporting to support workforce planning.
HR Coordinator/Office Support Specialist
Mary Ann's Baking Company
Sacramento, CA
04.2018 - 01.2021
- Supported overall office organization and day-to-day administrative functions.
- Coordinated employee training sessions to improve compliance and performance.
- Managed recruitment efforts, including job postings and candidate screenings.
- Developed and maintained HR databases for accurate employee record-keeping.
- Provided administrative and operational support to leadership and staff.
- Managed worker's compensation claims and attendance tracking systems,
Education
High School Diploma -
Genesis Charter High School
Sacramento, CASkills
- Payroll and Benefits administration
- Records Management
- Internal Compliance
- Employee onboarding
- Benefits administration
- HR policies implementation
- HRIS systems & MS Office
- Organizational leadership
- Office administration
Languages
Spanish
Native or Bilingual
Timeline
HR Generalist & Office Operations
SeaWorld Parks & Resorts
07.2024 - 12.2025
HR Generalist & Office Operations
La Costa Glen Retirement Community
04.2023 - 07.2024
Payroll/Senior HR Coordinator
Clayton Homes Manufacturing
01.2021 - 04.2023
HR Coordinator/Office Support Specialist
Mary Ann's Baking Company
04.2018 - 01.2021
High School Diploma -
Genesis Charter High School