Bianca Love
Tucson,AZ
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Cook
Jason's Deli
11.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Shift Lead Manager
Taco Bell
09.2017 - 11.2022
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained and mentored new employees to maximize team performance.
- Established team priorities, maintained schedules and monitored performance.
Education
Certificate - Medical Assisting
Pima Medical Institute
Tucson, AZ05.2022
Skills
- Ingredient Preparation
- Food Safety
- Ingredient Inspection
- Line Management
- Inventory Management
- Customer Service
- Payment Collection
- Staff Mentoring
Certification
- ServSafe
- First Aid/CPR Certified
Timeline
Line Cook
Jason's Deli
11.2022 - Current
Shift Lead Manager
Taco Bell
09.2017 - 11.2022
Certificate - Medical Assisting
Pima Medical Institute
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