Flexible individual with exceptional communication skills and a talent for providing rapid and precise customer service. Thrives in fast-paced environments and actively seeks a position that offers growth opportunities.
Hi, I’m
Bianca McKenzie
Egg Harbor Township,USA
Summary
Overview
19
years of professional experience
Work History
Airway Cleaners
Manager
10.2023 - Current
Job overview
- Oversee the whole terminal
- Office work
- Assuring rules and regulation are followed out
- Ensuring the all areas are covered
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
SimonMed Imaging
Front Desk Receptionist
10.2021 - 10.2023
Job overview
- Check in patients
- Verify orders from physicians
- Verify authorization
- Call in on patient’s orders
- Schedule patients for upcoming appointments
- Verify billing payments
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Airway Cleaners
Supervisor
04.2016 - 09.2022
Job overview
- Service people who needs special attention or extra help
- Scheduling
- Answering phone calls and dealing with any issues or concerns
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
AMC Movie Theatre
Cashier/Customer Service
10.2013 - 03.2016
Job overview
- Ring up movie tickets
- Sell food, gift, etc
- Concierge
- Customer service rep
Burlington coat factory
Customer service cashier
10.2011 - 08.2013
Job overview
- Customer service front end
- Sales rep
- Sales lead
Acme Markets
Deli Clerk
05.2011 - 09.2011
Job overview
- Operated machine, complied service to customers and organized and handle food (Summer job)
Family Dollar
Stocker
04.2009 - 05.2011
Job overview
- Greet customers; operate cash machine/ handling money
- Organize and unpack items (seasonal)
Against All Odds
Cashier/Customer Service
05.2008 - 04.2009
Job overview
- Greet and persuade customers about sales
- Scanned items to ring up prices organize items in store
- Applied team work
Burger King
Cashier
12.2006 - 03.2008
Job overview
- Ring up food orders
- Handle cash
- Clean restaurant
wonderland pier
Ride operator
04.2006 - 10.2006
Job overview
- Operate rides
- Provide great customer service
- Sell tickets
Education
Pleasantville High SchoolPleasantville, NJ
High school diploma from childhood education
06.2009
University Overview
Skills
- Healthcare regulations compliance
- Patient care coordination
- Operations management
- Teamwork and collaboration
- Medical terminology
- Appointment scheduling
- Office organization
- Multi-line telephone systems
- Payment processing
- Listening skills
Additional Information
Additional Information
Skills work on all type of disability people in meadowview nurse homeTimeline
Manager
Airway Cleaners
10.2023 - Current
Front Desk Receptionist
SimonMed Imaging
10.2021 - 10.2023
Supervisor
Airway Cleaners
04.2016 - 09.2022
Cashier/Customer Service
AMC Movie Theatre
10.2013 - 03.2016
Customer service cashier
Burlington coat factory
10.2011 - 08.2013
Deli Clerk
Acme Markets
05.2011 - 09.2011
Stocker
Family Dollar
04.2009 - 05.2011
Cashier/Customer Service
Against All Odds
05.2008 - 04.2009
Cashier
Burger King
12.2006 - 03.2008
Ride operator
wonderland pier
04.2006 - 10.2006
Pleasantville High School
High school diploma from childhood education
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