Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Noel

Valparaiso,IN

Summary

Seasoned Credit Manager with a proven track record at Hitachi Global Air Power, adept in credit risk management and strategic planning. Excelled in enhancing operations through effective policy development and implementation, achieving significant improvements in cash flow management. Demonstrates exceptional research and due diligence capabilities, alongside strong interpersonal skills to maintain positive client relationships.

Overview

17
17
years of professional experience

Work History

Credit Manager

Hitachi Global Air Power
02.2022 - Current
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Improved credit risk management by implementing effective underwriting policies and procedures.
  • Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Ensured timely resolution of disputed accounts, working closely with internal and external stakeholders to maintain positive customer relationships.
  • Referred delinquent accounts to collections department or outside resources.
  • Consistently achieved monthly collection targets by prioritizing accounts based on risk level and potential impact on cash flow.
  • Conducted comprehensive financial analysis to assess creditworthiness for both new and existing customers.
  • Reviewed and updated credit policies regularly in response to changing market conditions, industry trends, and emerging risks.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.
  • Compiled data critical to analysis of annual bad debt.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Evaluated and negotiated contracts to procure favorable financial terms.

Manager, Credit and Collections

Code Red Safety & Rental, LLC
06.2014 - 02.2022
  • Investigated and verified the financial status of current and prospective customers to determine lines of credit, deny credit lines, and/or determine if extensions were applicable.
  • Responsible for reconciling customer accounts.
  • Prepared A/R reporting for customers and sales.
  • Responsible for release of orders on credit hold.
  • Reviewed Cortera reports to evaluate stability and credit worth.
  • Raised and lowered customer's credit limits, based on their payment history.
  • Made the decision on when to place customers on credit hold, send a 10-day demand letter, send them to collections, or to our attorneys for further action.
  • Researched overdue account balances, unapplied payments, over payments and short payments.
  • Set up, and approved new customers, based on their credit references and credit score.
  • Assigned tax codes and rates.

Billing and Collections Specialist

ADS Logistics
02.2008 - 06.2014
  • Responsible in keeping DSO at 31 days.
  • Developed and maintained a working relationship with major steel producers and automotive manufactures accounts payable teams.
  • Investigated customer's accounts based on past due issues.
  • Worked with our Operations team and the customer to resolve issues, rates and fuel disputes.
  • Updated management on customer's payment trends.
  • Back up Cash Application Specialist - applied all incoming monies, reconciled ACH, wire transfers, and lock box checks with incoming bank data.
  • Recorded all cash transactions

Education

Bachelor of Science - Organizational Leadership

Purdue University
Westville, IN
05-2006

Skills

  • Credit reports
  • Research and due diligence
  • Policy development
  • Application review
  • Risk assessments
  • Cash flow management
  • Strategic planning
  • Credit analysis
  • Policy implementation
  • Credit scoring
  • Financial forecasting
  • Credit risk management
  • Credit evaluations
  • Risk analysis
  • Policy application

Timeline

Credit Manager

Hitachi Global Air Power
02.2022 - Current

Manager, Credit and Collections

Code Red Safety & Rental, LLC
06.2014 - 02.2022

Billing and Collections Specialist

ADS Logistics
02.2008 - 06.2014

Bachelor of Science - Organizational Leadership

Purdue University
Bianca Noel