Robin Brown
Tooele,UT
Summary
To obtain a position that will enable me to utilize leadership, organization skills and the ability to work well with people.
Hardworking Credit Manager enthusiastic about improving department policies, standardizing processes and increasing customer satisfaction by providing fast, knowledgeable and friendly financial services.
Overview
14
14
years of professional experience
Work History
Credit Manager
Midwest Floor Covering, Inc
12.2015 - Current
- Lead and train credit team; gather credit information, support credit lines and collect payments with positive customer interactions; monitor aging accounts and follow up as needed; set up new accounts, run credit reports and complete all applications for credit; monitor new construction jobs, setting up pre-liens on material sales; escalate collection efforts and communicate on problem accounts; banking and daily deposits of checks and credit cards; research and fix errors
Credit Coordinator
Boart Longyear
12.2010 - 12.2015
- Collections and product accounts in North America; interacted proactively with Customer Service Representatives, Salesman, and customers to drive collections; monitored accounts daily to identify risk accounts or collection trends; released orders for credit held customers; cash application for North America, South America and Australia
Education
Associate of Science - Early Childhood Special Education
SLCC
TAYLORSVILLE, UTAH05-1982
Skills
- Excellent organization
- Strong customer relations
- Computer proficiency
- Proficient in Oracle
- Proficient in Credit Risk Monitor
- Proficient in Equifax
- Proficient in Microsoft Office
- Proficient in Delta
- Proficient in Delphi
- Proficient in Danzik
- Proficient in Navigator
- Proficient in PowerSchool
- Proficient in Avanti
- Proficient in Peachtree
- Proficient in Ten-key
- Filing
- Data entry
- Cash Application
- Desk Top Banking
- Member NACM
- Member Moody’s
- Credit reports
- Risk assessments
- Credit scoring
- Cash flow management
- Application processing
- Records management
- Mentoring and training
- Application review
- Performance monitoring
- Performance improvements
- Investigations
- Policy implementation
- Procedure enforcement
- Policy development
- Debt restructuring
- Policy application
- Credit risk management
- Credit evaluations
- Authorizations
- Teamwork
- Teamwork and collaboration
- Willing to learn
- Customer service
- Problem-solving
- Problem-solving abilities
- Time management
- Multitasking
- Prioritizing and planning
- Multitasking Abilities
- Team building leadership
- Attention to detail
- Adaptability and flexibility
- Self motivation
- Time management abilities
- Decision-making
- Team collaboration
- Effective communication
- Active listening
- Critical thinking
- Customer relationship development
- Problem-solving aptitude
- Cash handling expertise
- Reliability
- Planning and coordination
- Work planning
- Operations management
- Adaptability
- Know the customer
- Team management
- Professionalism
- Business relationship management
- Recruitment and hiring
- Team building
- Relationship building
- Financial instruments
- Financial information systems
- Relationship building and management
- Risk management
- Staff management
- Financial resource management
- Internal controls and reporting systems
- Organizational skills
- Excellent communication
- Data interpretation
- Credit analysis
Service
- Girl Scout Leader
- Salt Lake City 2002 Olympic Volunteer
- President of Ballroom Booster Club for Dance Attack
- Nominated Para-educator of the Year at the Jordan School District
- Associate of the Month at the Salt Lake Marriott City Center
- Associate of the Month at Printech Inc (over again)
Timeline
Credit Manager
Midwest Floor Covering, Inc
12.2015 - Current
Credit Coordinator
Boart Longyear
12.2010 - 12.2015
Associate of Science - Early Childhood Special Education
SLCC
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