Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Nunez

Bronx,United States

Summary

To bring a hard working attitude, with experience at making at making a work place more easier and stress free. I'm experienced working as a team player or independently in the restaurant industry as a waitress, bartender. Wether it's learning on the job or using my common sense to solve a problem, im ready to provide an answer that works. I have i have light bartending experience making signature drinks,basic drinks,following proper procedures according to establishment. I have the speed that's needed for a fast pace restaurant. The knowledge on customer service,active listing skills,basic math,communication and multitasking skill to be a waitress/bartender. I don't fold under pressure while working behind the bar or on the floor during fast pace work hours. I'm well aware as a sever the need to memorize the menu,take orders,provide a great and well mannered experience. Always a team player and if i don't know something I'm willing to ask/lear. Just looking for a place where i can work my way up with hands on experience.

Overview

8
8
years of professional experience

Work History

Bartender/waitress

Tooker Alley
Brooklyn , NY
06.2022 - 01.2024
  • Taking customers' orders, having knowledge of house cocktails, and presenting clients with a great experience while applying a smile and friendly manner.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Performed opening and closing duties including restocking supplies.
  • Learning customers' taste palettes to recommend drink or food choices.
  • Attended regular training sessions to stay updated on new products or trends.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Resolved customer complaints in a professional manner.
  • Stocked ice bins and coolers as needed throughout shift.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Waitress

sadelle's
New York, NY
02.2021 - 08.2022
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Communicated daily specials to customers.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Took orders for food and drinks and delivered them to guests.
  • Provided accurate change for cash transactions using a cash register system.
  • Performed basic math calculations when computing bills for customers' meals.
  • Processed payments accurately using cash registers or POS systems.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Prepared checks accurately and processed payments promptly.
  • Bussed tables as needed during peak hours.
  • Greeted customers and provided menus.

Bartender

Buddha beer bar
Manhattan, NY
08.2020 - 07.2021
  • Processed payments accurately and efficiently with POS system.
  • Performed opening and closing duties including restocking supplies.
  • Cleansed glasses with sanitizing solution after each use.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Collected and organized daily till totals and tips.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Neatly sliced and pitted fruit for garnishing drinks.

Waitress

ESPN Zone
Manhattan, NY
12.2015 - 11.2016
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Filled condiments and napkin containers during slack periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Set up tables in between patrons to reduce wait times.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Answered questions about menu items, ingredients, and pricing.
  • Assisted in seating guests at tables or booths.

Education

High School Diploma -

Christopher Columbus High School
The Bronx, NY
06-2009

Borough of Manhattan Community College
New York, NY

Skills

  • Basic accounting
  • Mixology
  • Hospitality and accommodation
  • Responsible alcohol service
  • Engaging personality
  • Outstanding customer service
  • Bar operations management
  • Craft cocktail preparation
  • Wine and liquor expertise
  • Beer and wine recommendations
  • Team player attitude
  • Strong multitasking
  • Memory retention
  • Point of sale systems
  • Patience and tolerance
  • Complex Problem-solving
  • Handling difficult customers
  • Sales expertise
  • Food service
  • Cleanliness and hygiene

Timeline

Bartender/waitress

Tooker Alley
06.2022 - 01.2024

Waitress

sadelle's
02.2021 - 08.2022

Bartender

Buddha beer bar
08.2020 - 07.2021

Waitress

ESPN Zone
12.2015 - 11.2016

High School Diploma -

Christopher Columbus High School

Borough of Manhattan Community College

Similar Profiles

CREATE PROFILE
Bianca Nunez