Bianca Nunez

• Facilitated patient registration and appointment scheduling within electronic health record systems.
• Collaborated with clinical staff to ensure seamless patient workflow and information accuracy.
• Educated families on insurance benefits, coverage options, and financial assistance programs.
• Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.

Managed appointment scheduling, phone answering, and form processing to ensure efficient office operations.

Validated insurance eligibility to ensure compliance with policy requirements.

Facilitated onboarding and training processes for new employees.

Assisted doctor with various treatments. Set up and broke down treatment rooms. Maintained sterile workspace. Supported front desk operations, including booking appointments and verifying insurance information.

• All front of the house duties as well as train new employees.
• Cashier/front of the house employee