Alice Barajas

• Registration: Pre-registers and registers inpatients and outpatients accurately and professionally.
• Financial Tasks: Handles medical billing, insurance verification, and patient collections.
• Communication: Interacts tactfully with patients, guarantors, insurance companies, and physicians.
• Equipment Use: Operates computers, software programs, copiers, fax machines, and credit card devices
• Telephone Skills: Managed incoming calls and addressed patient inquiries promptly.
• Customer Service: Assisted patients with completing necessary forms and documentation accurately.
• Patient Privacy: Maintained patient confidentiality while handling sensitive information diligently.
• Collaboration: Collaborated with clinical staff to ensure smooth patient flow during visits.

Registration and Data Entry

• Accurately collecting patient demographic and personal information.
• Creating and maintaining unique medical record numbers without duplication.
• Ensuring proper room placement and executing status transfers.

Insurance and Financial Clearance

• Verifying insurance eligibility, coverage details, and running required data reports (such as HDX).
• Securing necessary pre-notifications, tracking numbers, and medical authorizations.
• Discussing financial obligations, collecting copays or patient liability, and setting up payment options.

Communication and Compliance

• Explaining legal, medical, and financial consent forms to patients or their guarantors to secure signatures.
• Communicating professionally with doctors, nurses, insurance representatives, and hospital staff.
• Adhering strictly to federal, state, and facility privacy and regulatory standards.