Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Fernandez

Conroe,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Access Representative II

Conifer Health
09.2023 - 08.2024
  • Greeted and assisted patients with check-in procedures.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Educated patients on importance of preventive health care and insurance coverage.
  • Stayed calm under pressure to and successfully dealt with difficult situations.

Medical Office Specialist

Lone Star Family Health Center
01.2022 - 09.2023
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Performed various administrative tasks by filing, copying and faxing documents.


Phlebotomy Technician

Octapharma Plasma Center
10.2021 - 01.2022
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Monitored patients for reactions and verified sample quality.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Cashier

JCPenney
01.2020 - 11.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Conroe High School
Conroe, TX
05.2021

Skills

  • Fully Bilingual ( English/ Spanish)
  • Self Motivated
  • Hardworking
  • Excellent Organizational Aptitudes
  • Manage difficult Stressful Situations Easily
  • Excellent Interpersonal Skills

Certification

Texas Department of Insurance

General Lines Agent

Life, Accident, Health and HMO

Timeline

Patient Access Representative II

Conifer Health
09.2023 - 08.2024

Medical Office Specialist

Lone Star Family Health Center
01.2022 - 09.2023

Phlebotomy Technician

Octapharma Plasma Center
10.2021 - 01.2022

Cashier

JCPenney
01.2020 - 11.2021

High School Diploma -

Conroe High School

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Karen Fernandez