Bianca Rios
Houston,TX
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Admin II
Federal Express Corporation
01.2024 - Current
- Investigated discrepancies in workflow, reported quality issues, conducted routine inspections and implemented corrective actions to minimize recurrence, therefore improving service reliability.
- Assisted in training new employees on QA procedures, safety protocols, and company policies to reinforce a culture of continuous improvement.
- Recognized by management for attention to detail and commitment to operational excellence.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained inventory of office supplies and placed orders.
- Increased office participation in special events by creating posters with important dates, detailed information and other office updates.
- Generated and sent previous-day data reports to HMXX and GCXX district managers and staff each Saturday, ensuring timely and accurate information.
Package Handler
FedEx Ground
11.2022 - 01.2024
- Used hand-held scanners and maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Collaborated with other package handlers to provide prompt and accurate package handling.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing delivery delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Infant Lead Teacher
Children Today Daycare
01.2021 - 02.2022
- Offered top-notch care to 3+ children at once, ranging in age from 2 months to 13 months.
- Monitored entrances and exits to maintain safety and organized environments.
- Recorded feeding times, diaper changes, naps, and developmental milestones for each child.
- Maintained accurate and detailed records on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Ensured classroom practices met state and local childcare regulations.
- Documented any accidents, behavioral concerns, or health issues and communicated with parents accordingly.
- Sanitized dishes, tabletops, toys, cribs and frequently touched surfaces to prevent spreading of germs.
- Monitored classroom materials and requested replenishments as needed.
Photographer
Image Shots
12.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Photographed variety sized parties up to families of 30 people, including newborns, toddlers and children with disabilities.
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Organized files, back up photos, and maintained archives.
- Refreshed website galleries and promotional materials.
Salesperson
X Graphics
05.2017 - 12.2019
- Coordinated layout, signage, and accessibility.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Kept records of items sold, restock needs, and pricing.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Answered questions, resolved disputes, and provided updates on customer orders.
Education
No degree -
San Jacinto College
Houston, TX05.2019
High School Diploma -
North Forest High School
Houston, TX05.2017
Skills
- Photography
- Childhood development
- Organizational
- Bilingual
- Childcare
- Photo editing
- Customer service
- Attention to detail
- Leadership
- Computer skills
- Database entry
- File organization
- Administrative support
Certification
CPR Certification, 05/01/24
Languages
Spanish
Native or Bilingual
Timeline
Operations Admin II
Federal Express Corporation
01.2024 - Current
Package Handler
FedEx Ground
11.2022 - 01.2024
Infant Lead Teacher
Children Today Daycare
01.2021 - 02.2022
Photographer
Image Shots
12.2019 - 10.2020
Salesperson
X Graphics
05.2017 - 12.2019
High School Diploma -
North Forest High School
No degree -
San Jacinto College
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